Business Analyst, Retail Solutions

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What will your typical day look like?

As a retail Analyst who embraces weaving data into creative outcomes for our retail clients, you will have the opportunity to work across a variety of engagements - encompassing retail topics such as advising retailers on new markets to expand into, enabling retailers to become more digital, delivering on ‘save to grow’ cost transformation, and refreshing a retailer’s merchandising & marketplace strategy across in-store & online. In addition to client engagements, you will also play a focal role in developing data-driven retail & customer experience assets to enable rapid value-add results to our retail clients.

About the team

Ever been frustrated from a consumer experience? Such as not being able to return an online order in-store? Being recommended irrelevant offers through a loyalty app? Not being able to find your size? Your favourite product only being available to purchase in-store? Our team is a collection of experienced retail advisors who enjoy applying these types of personal experiences to inform how we serve our retail clients through practical solutions- all guided by the ultimate purpose of improving the customer experience and eliminating friction points. We are Deloitte Canada’s industry-led practice for Retail and partner with other teams to collectively provide end-to-end value to our retail clients. As a result, depending on the opportunity we collaborate closely with Deloitte teams

Enough about us, let’s talk about you

Qualifications:

• 0-3 years of consulting & / or relevant industry experience, specifically within the retail sector
• Demonstrated understanding in one or more of the following Retail specializations:
• Retail Transformation
• Category Management
• Stores & Technology
• Retail Technology
• Retail Pricing Solutions
• Deep understanding of the retail industry including key trends and priorities
• A problem-solver who recognizes the need to balance business and technical skills– creatively shaping qualitative and quantitative analysis to solve business challenges
• Exhibits high intellectual horsepower, including strong critical thinking skills, analytical abilities, and the capacity for lateral/creative thinking- identifying key client issues, conducting analysis, and developing recommendations
• Superior verbal and written communication skills
• Demonstrated ability to work effectively in teams
• Comfortable working in an ambiguous environment with pressing deadlines and constantly changing client needs and conditions
• Bachelor’s degree is required, master’s degree is a nice to have
• Strong commitment to professional and client service excellence

Total Rewards

The salary range for this position is $50,000 - $90,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.