Business Analyst
Summary
The Business Analyst will lead ERP system implementation, gather stakeholder requirements, and manage ongoing ERP operations and support. The role involves analyzing business processes, designing solutions, and providing system training within an F&B hospitality context.
- Lead ERP System implementation
- Lead on gathering requirements from stakeholders
-Review and advise on current business processes/systems analysis
-Lead on functional requirements development
-Lead on solutions design and create technical requirements
-Lead on Testing and implementing system solutions
-Manage ERP Operation support
- Manage and control on system setup and confiugration for new store/outlet setup.
-Manage and control on Master Data Controller (MDC) and System promotion setup.
-Lead on system training and support to users.
-Review and improve on system operation support.
-Lead and initial ERP System improvement.
- Advise and analyze on areas for improvement.
-Control and review procedures to improve the existing systems.
-Lead on hardware/software assessment and providing recommendations for improvements.
*Knowledge, Skills and Experience:
- At least 2+ years experience in system development
Experience in enterprise database design and DBMS
- Experienced with any ERP and CRM System
Analytical Thinking
- Understanding of F&B business acumen, especially in restaurant hospitality
- Knowledge of Finance/Accounting concept
- Knowledge of agile software development
- Strong communication and interpersonal skill
- Good command of both written and spoken English