Business Analyst - Security Operations (m/w/d)
Summary
A senior field-facing Security Operations subject matter expert at emagine's Managed Delivery Practice: runs customer discovery workshops, advises enterprise clients on security operations capabilities, and helps build scalable Managed Team/Managed Service offerings and proposals. Needs 5-10 years in consulting/security ops and fluent German & English.
Senior SME
Customer Discovery & Managed Team Development - Security Operations
The Senior SME – Customer Discovery, Managed Team Development & Security Operations acts as a field-facing representative of the Managed Delivery Practice.
The role works closely with Business Units and customers to identify new Managed Team and Managed Service opportunities with a focus on Security Operations and related service domains.
By combining customer discovery, advisory capabilities and service development experience, the individual supports the growth of repeatable Security Operations offerings while helping Business Units convert customer demand into scalable managed delivery opportunities.
Key Responsibilities
Customer Discovery & Opportunity Development
Support customer workshops and discovery engagements
Analyse customer operating models, sourcing strategies and delivery challenges
Identify opportunities for Managed Teams and Managed Services
Support development of business cases and target operating concepts
Security Operations Advisory
Provide subject matter expertise across Security Operations environments
Support customers in evaluating operational security capabilities
Contribute to service development initiatives in Security Operations areas
Identify opportunities for standardisation, optimisation and service-based delivery models
Managed Team Development
Define team structures and delivery responsibilities
Support staffing concepts and capability planning
Collaborate with recruitment and delivery functions
Contribute to scalable and repeatable delivery models
Practice Representation
Participate in customer meetings and workshops together with Business Units
Support strategic pursuits and proposal activities
Develop reusable Practice assets and playbooks
Share lessons learned across the organisation
Experience & Qualifications
5–10 years of experience in Consulting, Solution Design, Service Delivery or Security Operations
Experience working with enterprise customers
Strong knowledge of Security Operations environments
Workshop facilitation and presentation skills
Commercial awareness and customer-oriented mindset
Qualified Security Operations opportunities
Managed Team opportunities converted into pursuits
Customer stakeholder engagement
Contribution to Practice growth and service portfolio development
Fluent German & English