Business Analyst / Senior Business Analyst
EC Healthcare is hiring a Business Analyst / Senior Business Analyst for its IT & Digital Transformation team. This is a problem-solving, hands-on role focused on redesigning processes and building digital products using AI tools to speed up research, prototyping, and testing.
Key Responsibilities
Problem Solving: Analyze workflows, data, and user needs to challenge current processes and propose scalable solutions.
Requirements & Design: Map user journeys, write requirements/user stories, build rapid prototypes, and test acceptance criteria.
Tech Collaboration: Work with developers to navigate technical constraints, APIs, and system logic; support UAT.
AI Integration: Leverage generative AI tools daily to accelerate research, prototyping, and documentation.
Requirements
Experience: 2–3 years (BA) or 4–5 years (Senior BA). Strong fresh graduates with sharp analytical skills are welcome.
Mindset: Curious, proactive, comfortable with ambiguity, and passionate about driving process improvements.
Skills: Strong analytical ability, communication skills, and AI tool proficiency.
Education & Language: Degree in IS, Computer Science, Business, Psychology, or related field. Fluent in English and Chinese (Mandarin is a plus).
Bonus Points
Experience in healthcare, insurance, or regulated industries.
Tech/Design tools: SQL, APIs, Figma, Jira, Confluence, or BI tools.
Track record in hackathons, personal tech projects, or rapid prototyping.
Perks
Direct impact on digital transformation with access to modern platforms and weekly AI knowledge-sharing sessions.
Group medical benefits and brand discounts.
Career progression path into Senior BA or product leadership roles.
Interview Process
Includes a short practical working session on a real business problem to evaluate problem-framing, AI usage, and logical reasoning.