Business Analyst
Summary
Business Analyst gathers Salesforce requirements from stakeholders, translates them into specs, and works with developers to implement solutions while improving processes.
Key Responsibilities Collaborate with business units to gather, analyze, and document business requirements related to Salesforce. Translate business needs into functional specifications and work with developers to implement scalable solutions. Serve as a liaison between IT and business stakeholders, ensuring clear communication and alignment on project goals and deliverables. Perform gap analysis and identify areas for process improvement using Salesforce tools and capabilities. Support config…