Business Analyst Specialist

Business unit

Adree

Function

Business analyst

Level

Specialist

Job location

Client site

About the job

We are looking for a business analyst in IT / software engineering / digital delivery to gather, analyze, and document business requirements across stakeholders, and translate them into clear functional and non-functional specifications for delivery teams (including .NET, OutSystems, Creatio, and frontend).

The role reports to success manager / product owner and works closely with product owners, technical leads, UI/UX designers, and QA.

Key responsibilities

• Gather, analyze, and document detailed business requirements from stakeholders across departments.
• Translate business needs into functional and non-functional specifications for development teams (.NET, OutSystems, Creatio, frontend).
• Collaborate with product owners, technical leads, and UI/UX designers to confirm solution scope and user expectations.
• Create and maintain user stories, process flows, business rules, and acceptance criteria.
• Facilitate and lead workshops, interviews, and requirement-gathering sessions.
• Prepare wireframes, use cases, and mockups with the design team to visualize and validate business processes.
• Support QA by reviewing test plans and validating that delivered functionality matches business requirements.
• Assist with change management, user training, and stakeholder communication throughout the project lifecycle.
• Continuously review current processes and propose improvements, automation, or optimization opportunities.
• Work across multiple agile projects, adapting priorities to stakeholder needs and delivery timelines.
• Ensure alignment between business goals, technical implementation, and user experience.

Requirements

Education

Bachelor’s degree in business administration, information systems, computer science, or a related field.

Experience

2–4 years of experience as a business analyst / functional analyst in software or digital product development.

Skills & competencies (technical & analytical + soft)

• Strong understanding of agile/scrum and software development methodologies.
• Ability to analyze data, processes, and workflows to identify gaps and inefficiencies.
• Ability to write clear and concise documentation for both technical and non-technical audiences.
• Comfortable using tools such as Jira, Confluence, Figma, Lucidchart.
• Understanding of web application architectures, APIs, and enterprise platforms (OutSystems, Creatio, or similar CRMs is a plus).
• Basic familiarity with SQL or business reporting is a plus.
• Excellent verbal and written communication skills.
• Strong problem-solving, critical thinking, and attention to detail.
• Strong organizational skills and ability to bridge communication between technical and non-technical stakeholders.
• Collaborative mindset and comfort working across departments.

Preferred (but not required)

• Experience with low-code platforms (OutSystems, Creatio) or custom development (.NET, Angular).
• Certifications such as CBAP, PMI-PBA, or Agile BA (advantage).
• Exposure to UX principles and design thinking (plus).

Certifications

CBAP / PMI-PBA / Agile BA (advantage, not required)

Experience (summary)

• 2–4 years in BA / functional analyst role within software or digital product development.
• Agile / scrum delivery environment exposure.
• Working with requirements, user stories, acceptance criteria, and stakeholder workshops.
• Plus exposure to OutSystems / Creatio and/or .NET / Angular projects.

Skills & competencies (summary)

• Requirements analysis and documentation
• Translation to functional and non-functional specifications
• User stories, process flows, business rules, acceptance criteria
• Workshop facilitation and stakeholder management
• QA support (test plan review and validation)
• Continuous improvement and process optimization
• Agile BA collaboration across IT, product, UX/UI, and QA
• Jira, Confluence, Figma, Lucidchart
• Plus APIs, enterprise platforms, SQL, reporting