Business Analyst Specialist - Robotic Process Automation and AI
Summary
This role involves analyzing and improving supply chain and logistics processes through the implementation of IT systems, Robotic Process Automation (RPA), and AI solutions. The analyst will collaborate with technical teams to design, test, and deploy these improvements while managing documentation and end-user training.
Overview
A Supply Chain & Logistics Business Analyst is responsible for identifying, evaluating, designing, testing, and implementing IT system changes, Robotic Process Automations, Artificial Intelligence projects, and process improvements. Activities may include process analysis, system analysis, research of leading practices, issue identification, solution development & recommendation, collaboration with technical teams, test script authoring and execution, end user training, and job aid management.
Do you enjoy analyzing systems and processes? Do you thrive in solving complex problems? Do you deliver results? If so, this is the job for you!
*This position is on site in our Groton, CT facility.
Qualifications
Required
- Bachelor’s Degree or 4 years of supply chain process improvement or automation.
- 4+ Years working with Supply Chain & Logistics Processes (Demand Planning, Procurement, Sourcing, Supplier Management, Part data management, Requisitioning, Warehouse management)
- Microsoft Office experience (Excel/Visio/PowerPoint)
Preferred
- 4+ years Enterprise Resource Planning (ERP) Implementation experience
- 2+ years robotic process automation (RPA) and/or Artificial Intelligence (AI) implementation experience
- 2+ years project management experience
Skills
Technical Skills:
- Proficiency with data analysis tools (excel or SQL)
- Experience with ERP systems (i.e. Oracle, SAP) & BI Tools (i.e. PowerBI)
- Familiarity with supply chain processes (Demand forecasting, Procurement)
- Microsoft Office experience (Excel/Visio/PowerPoint)
Analytical Skills:
- Strong problem-solving skills to identify root causes and develop solutions
- Ability to communicate effectively with technical and non-technical personnel
Soft Skills:
- Capable of working in a fast paced, dynamic and team-oriented environment
- Adaptability and proactive mindset focused on continuous improvement
- Excellent communication and presentation skills, with ability to explain complex topics to diverse audiences
- Leadership and facilitation skills are often necessary
- Demonstrated experience working in a team environment
- Positive attitude and independent thinker
- Ability to gather and document business processes and requirements