Business Analyst

Job Description

Industry - Office Equipment / Automation / IT Software & Software Services / Electronic / Security and Surveillance

Functional Area – Software Development

Role – Business Analyst

Employment Type - Permanent Job, Full Time

Work location – Ahmedabad (Prahladnagar),

Client Facing Role – Yes

Shift – Regular

Shift – 5 Days working company

Job Title: Business Analyst with Expertise in Technical Documentation

Job Summary:

We are seeking a highly skilled Business Analyst with a strong focus on technical documentation writing to join our dynamic team. The ideal candidate will have a deep understanding of business processes, excellent analytical skills, and a proven ability to translate complex technical concepts into clear, concise, and user-friendly documentation. This role will involve close collaboration with cross-functional teams including product managers, developers, and UX/UI designers to ensure that all technical documentation meets the highest standards of accuracy and clarity.

Key Responsibilities:

• Technical Documentation:
  
• Develop, write, and maintain comprehensive technical documentation, including but not limited to user guides, API documentation, system manuals, process flows, and configuration guides.
  
• Create and manage templates for various types of technical documents to ensure consistency across all documentation.
  
• Ensure all documentation is accurate, up-to-date, and accessible to stakeholders.
  
• Collaborate with development teams to understand product functionalities and translate them into clear technical documents.
  
• Business Analysis:
  
• Gather, analyze, and document business requirements from stakeholders, ensuring alignment with business goals.
  
• Conduct gap analysis and identify areas for improvement in business processes.
  
• Prepare detailed functional specifications and use cases to guide development teams.
  
• Work with UX/UI designers to ensure that the user experience is consistent with documented requirements.
  
• Collaboration and Communication:
  
• Act as a liaison between business stakeholders and technical teams to ensure clear communication and understanding of project goals.
  
• Facilitate meetings and workshops to gather and refine requirements and discuss technical documentation needs.
  
• Provide regular updates on documentation progress to project stakeholders.
  
• Quality Assurance:
  
• Review and edit documents created by other team members for clarity, accuracy, and completeness.
  
• Ensure that all documentation adheres to company standards and industry best practices.
  
• Test and validate that the documentation aligns with the actual product functionality.​
  

Requirements

1. Educational Background:

- Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.

2. Experience:

- 4+ years of experience as a Business Analyst with a focus on technical documentation writing.

3. Technical Documentation Skills:

- Proficiency in creating and maintaining technical documents such as user guides, API documentation, system manuals, Protocol Document etc.

- Strong writing, editing, and proofreading skills with a keen eye for detail.

- Ability to explain complex technical concepts in a clear and concise manner.

4. Software Proficiency:

- Experience with documentation tools such as Confluence, Jira, MS Office, or similar.

- Familiarity with tools for API documentation, such as Swagger or Postman.

5. Analytical Skills:

- Strong understanding of SDLC processes, including Agile methodologies.

- Ability to gather, analyze, and document business requirements effectively.

- Experience in preparing detailed functional specifications and use cases.

6. Collaboration & Communication:

- Proven ability to act as a liaison between business stakeholders and technical teams.

- Strong verbal and written communication skills to ensure clarity in all interactions.