Business Analyst
Summary
A Business Analyst at Stanbic IBTC Bank who manages feature development and rollout of enterprise platforms (Salesforce and RPA) across the bank's entities, gathering business requirements and writing technical user stories for admins, developers, and QA. Work spans business analysis, process improvement, Waterfall/Agile project and product management, and change management.
Job Summary
1. To facilitate and manage feature development and implementation as well as business team usage of Enterprise Solutions such as Salesforce and Robotic Process Automation (RPA) Technologies across all Stanbic IBTC IAM entities through application of Business Analysis, Process Improvement, Project/Product Management (Waterfall & Agile) and Change Management methodologies.
2. Guide and direct the process of Business Requirements collation for both Salesforce and RPA Implementation Projects as well as creating Technical User stories to be used by Technical Personnel such as Administrators, Developers and Quality Assurance in building and testing Implemented Projects
Job Qualifications
1. Minimum of B.Sc / B.Tech / B.Eng Degree
2. Salesforce Ranger / Administrator / Business Analyst Certification
3. Robotic Process Automation (RPA) Trainings & Certifications – Business Analysis Trainings & Certifications
4. Project Management and/or Product Management Trainings & Certifications -Lean Six Sigma (Green /Black Belt) Trainings & Certifications.
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