Business Analyst

Who We Are Our mission is to promote positive, lifelong outcomes for Ohio youth through early intervention, quality education, and family support programs. At DCY, we offer our employees a rewarding work experience in public service helping Ohioans achieve a sustainable lifestyle that includes generous benefit options and a flexible work life balance making our agency a great place to work! To learn more about DCY, please visit our website at Department of Children and Youth | Ohio.gov. Location Requirements: DCY’s core hours of operation are Monday - Friday from 8:00 a.m. to 5:00 p.m., however, daily start/end times may vary based on operational need across DCY divisions. Employees may begin as early as 7:00 a.m. and as late as 9:00 a.m., based on supervisory approval. This position performs work on-site daily at DCY’s office space. What You'll Do In this role, you will be part of a collaborative team that supports the development, enhancement, and day to day use of Ohio’s home visiting, early intervention, and other child serving program information systems. You will work closely with data system professionals, technical staff, and program personnel to ensure that the state’s information systems meet federal and state requirements and effectively support the families and communities they serve. A key part of your work involves staying current on program policy and translating those policies into system requirements. You will help interpret federal and state statutes so that system design and updates remain compliant. You will review system design documents, define performance criteria, and develop realistic test scenarios to ensure that new features and program applications function as expected. You will also conduct system testing, assist with data conversion, and support the implementation of new system components. This position also includes significant communication and training responsibilities. You will create marketing materials, user guides, procedure manuals, and webinars for partner agencies and system users, such as Home Visiting Programs, Early Intervention Programs, and Family and Children First Councils. You will provide help desk support, respond to user inquiries, troubleshoot problems, and develop training sessions that help users navigate systems confidently and maintain program compliance. Your work will also involve monitoring system use across counties, identifying challenges, recommending corrective actions, and contributing to federal and state reporting through data analysis and report creation. You may participate in the development or revision of program policies, prepare formal responses to inquiries from government officials and the public, and represent the state’s systems at meetings, workshops, and conferences. This position is a good fit for someone who enjoys working at the intersection of technology and human services, who is comfortable interpreting policy, who communicates well with diverse audiences, and who can balance detailed system work with user support and training. Preferred candidates will have experience working with individuals receiving Early Intervention services, Home Visiting programs, and Family and Children First Council service coordination. Pay Information: Unless required by legislation or union contract, starting salary will be step 1 of the salary range associated with this position. New hires advance to the next step in the range after 6 months and annually thereafter. Based on collective bargaining and legislative activity, there may be cost of living increases awarded annually. Additional longevity supplements begin after 5 years. The current wage progression for this position is in the table below. Months of Employment At Hire 6 Months 18 Months 30 Months 42 Months 54 Months 66 Months 78 Months Pay Range 13/ 1199 Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Hourly $36.01 $37.75 $39.64 $41.53 $43.56 $45.72 $47.95 $50.37 Annual $74,901 $78,520 $82,451 $86,382 $90,605 $95,098 $99,736 $104,770 Additional Information Visa Sponsorship: The Ohio Department of Children and Youth does not provide employment-based visa sponsorship. Supplemental Questions: All answers to the supplemental questions must be supported by the work experience/education provided on your civil service application. Attachments will not be considered as part of your application. Selection Process: Selection devices such as a structured interview, proficiency instrument, and/or assessment may be required for this position. Applicants must demonstrate proficiency with a passing score of applicable selection device to be considered for this position. Regardless of a passing or failing score, all results will be maintained for 6 months. Applicants with a passing score will be retained and utilized for a 6-month period. Applicants with a failing score in the same position may not re-take the same selection device for a 6-month period. Travel Requirements: Travel required, as needed. Must provide own transportation or in order to operate a state vehicle, you must have a valid driver’s license. Background Check: The final candidate selected for the position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.