Business Analyst

• Work directly with Lead and business contacts in the support, idetification and resolution of fixes, enhancement and assigned small projects.
• Provide written and verbal communication such as status reports, progress reports and documentation to IT and business partners.
• Develop Scope, Functional Specs (and other required documents) for software development
• Develop detailed specifications and contribute to estimates in accordance with business requirements
• Develop test plans, test design specs and test cases to match business requirements and thoroughly test software to ensure proper operation.
• Develop and track projects, enhancements and fixes to business applications.
• Document all problems and support issues, and work with developers, testers and end users to resolve them.
• Assist with migrations, standards and administration as needed.
• Assist Business partners in resolving IT issues and facilitate working with other IT teams.

• Experience in business processes, analysis, requirements, functional requirements/use case and testing developement and execution skills
• Sales/IT Subject matter experience background in a functional capacitty for web applications, or AS400/iSeries 1 - 3 years experience as systems or business analyst.
• Excellent communication, business, interpersonal/collaboration skills in a diverse and very dynamic environment
• Experience with Mercury Test Director/Mercury Quality Center/ALM or related a plus.
• Experience with Oracle data query tools and data problem solving
• Experience with Salesforce software

Preferred Education:

• Bachelor degree or equivalent exerience in Travel, IT or Sales related field