Business Analyst

<p class="MsoNormal">Role - Business Analyst - Maritime AI<br />Location - Chennai, Tamil Nadu (Work from Office)<br />Shift - 8:30 AM to 5:30 PM</p><p class="MsoNormal"><br />Key Responsibilities</p><p></p><p class="MsoNormal">• Work as a member of the product team across the feature lifecycle - from understanding a user problem through requirement definition, development clarification, testing, and rollout.</p><p></p><p class="MsoNormal">• Participate in discussions with shore-based users, Technical Superintendents, Fleet Managers, and other stakeholders to understand operational problems, user needs, and improvement opportunities.</p><p></p><p class="MsoNormal">• Capture requirements and help convert them into clear process flows, functional requirements, business rules, data fields, user stories, and acceptance criteria, with guidance from senior product team members.</p><p></p><p class="MsoNormal">• Use practical sea-going experience to assess whether proposed workflows, screens, forms, notifications, and data capture are realistic and convenient for vessel users.</p><p></p><p class="MsoNormal">• Work closely with product managers, designers, developers, data teams, and QA teams to clarify requirements during development and ensure the intended business outcome is understood.</p><p></p><p class="MsoNormal">• Prepare and execute User Acceptance Testing (UAT) scenarios, document test results and defects, and support follow-up through resolution and closure.</p><p></p><p class="MsoNormal">• Support backlog refinement, sprint discussions, and prioritisation by providing maritime context and explaining the likely impact of proposed changes on vessel and shore users.</p><p></p><p class="MsoNormal">• Review completed features against agreed requirements and provide structured feedback on usability, workflow, and functional gaps before release.</p><p></p><p class="MsoNormal">• For AI-enabled features, test product behaviour and outputs from a maritime user perspective and flag responses that are inaccurate, unclear, impractical, or not useful for the intended workflow.</p><p></p><p class="MsoNormal">• Support product demonstrations, pilot programmes, user feedback sessions, release communication, and adoption of new functionality.</p><p></p><p class="MsoNormal">• Analyse user feedback, recurring product issues, and operational pain points to suggest product enhancements, automation opportunities, and better digital workflows.</p><p></p><p class="MsoNormal">• Maintain clear product documentation, requirement notes, decisions, test evidence, and follow-up actions using the tools and processes adopted by the product team.</p><p></p><p class="MsoNormal">Required Qualifications & Experience</p><p></p><p class="MsoNormal">• Bachelor's degree in Marine Engineering or an equivalent recognized Marine Engineering qualification.</p><p></p><p class="MsoNormal">• Sea-going experience as a Junior Engineer, Fourth Engineer on merchant vessels.</p><p></p><p class="MsoNormal">• Practical understanding of day-to-day shipboard engineering operations, including planned maintenance, machinery operation and maintenance, defects, spares, safety practices, and technical reporting.</p><p></p><p class="MsoNormal">• Familiarity with the way vessel teams use PMS, checklists, forms, reports, requisitions, and other ship-management systems during routine operations.</p><p></p><p class="MsoNormal">• Strong interest in moving into a shore-based product, maritime technology, digital transformation, or AI-focused role.</p><p></p><p class="MsoNormal">• Good written and verbal communication skills and the ability to listen to users, ask relevant questions, and document requirements in a clear and structured manner.</p><p></p><p class="MsoNormal">• Analytical mindset, attention to detail, and the ability to understand a problem before proposing a solution.</p><p></p><p class="MsoNormal">• Comfortable working with computers and digital applications, with willingness to learn product tools and methods such as Jira, user stories, acceptance criteria, and UAT.</p><p></p><p class="MsoNormal">Preferred / Nice-to-Have</p><p></p><p class="MsoNormal">• Experience using a vessel PMS, ship-management platform, or digital reporting system.</p><p></p><p class="MsoNormal">• Exposure to software testing, UAT, process improvement, digitalisation projects, or shore-based technical work.</p><p></p><p class="MsoNormal">• Working knowledge of Microsoft Excel and standard office productivity tools.</p><p></p><p class="MsoNormal">• Interest in Artificial Intelligence, automation, data, and emerging maritime technology.</p><p></p><p class="MsoNormal">• Ability to work comfortably with both maritime professionals and technology teams.</p><p></p><p class="MsoNormal">Key Competencies</p><p></p><p class="MsoNormal">• Practical marine engineering knowledge</p><p></p><p class="MsoNormal">• User and problem-focused thinking</p><p></p><p class="MsoNormal">• Structured requirement analysis and documentation</p><p></p><p class="MsoNormal">• Analytical thinking and attention to detail</p><p></p><p class="MsoNormal">• Clear communication and stakeholder interaction</p><p></p><p class="MsoNormal">• Collaboration with product, engineering, data, and QA teams</p><p></p><p class="MsoNormal">• Willingness to learn product-development methods and tools</p><p></p><p> </p><p class="MsoNormal">• Interest in maritime digital transformation and AI</p><p></p>