Business Analyst
Summary
Design and implement end-to-end processes for managing customer complaints and scam cases as part of a regulatory transformation program.
Business Analyst x2 $800 to $1000 per day. Long term contract - hybrid Sydney About the Role We are looking for an experienced Business Analyst to help design and implement end-to-end processes for managing customer complaints and scam-related cases. Working as part of a major regulatory transformation program, you will partner with business, risk, compliance and technology teams to define how cases are captured, assessed, assigned, investigated, escalated and resolved. Key Responsibilities Doc…