Business Analyst - Travel Domain

Detailed JD :

- Support NDC integrations and API mapping, including analysis of JSON and XML payloads

- Perform data analysis using SQL and other data tools to support business decisions

- Create clear documentation such as BRDs, FRDs, process flows, and use cases

- Collaborate with development and QA teams through the full software development lifecycle (SDLC)

- Drive process optimization and efficiency improvements in dynamic, high-volume environments

- Support stakeholders with data visualization, reporting, and insights

Required Skills & Experience :

- Strong travel domain experience, preferably with travel agencies

- Hands-on expertise in GDS systems : Sabre, Amadeus, and/or Travelport

- Solid understanding of : Reservations & Ticketing, EMD, Exchanges & Refunds, Pricing, Shopping, Fare Quotes, NDC concepts and implementations

- Experience with API mapping and integrations

- Proficiency in SQL, data analysis, and travel-related datasets

- Working knowledge of JSON and XML data formats

- Strong analytical, problem-solving, and documentation skills

- Excellent stakeholder management and communication skills

Good to Have :

- Experience with data visualization tools