Business Analyst

DUTIES & RESPONSIBILITY: Define configuration specifications and business analysis requirements
Perform quality assurance
Define reporting and alerting requirements
Own and develop relationship with partners, working with them to optimize and enhance our integration
Help design, document and maintain system processes
Report on common sources of technical issues or questions and make recommendations to product team
Communicate key insights and findings to product team
Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer

• Previous experience in Business / Systems Analysis or Quality Assurance
• A degree in IT / Computer Science
• Proven experience in eliciting requirements and testing
• Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools
• Solid experience in writing SQL queries
• Basic knowledge in generating process documentation
• Strong written and verbal communication skills including technical writing skills

All your information will be kept confidential according to EEO guidelines.