Business Analyst (Utilities Industry)

We are seeking an experienced Business Analyst with 8-10 years of experience and strong exposure to the Utilities Industry. The candidate will act as a bridge between business stakeholders and technology teams, gathering, analyzing, and documenting business requirements while driving digital transformation initiatives across utility operations.

Key Responsibilities

• Collaborate with business stakeholders to understand and document business requirements, processes, and pain points.
• Conduct workshops, requirement-gathering sessions, and stakeholder interviews.
• Prepare Business Requirement Documents (BRDs), Functional Requirement Specifications (FRS), User Stories, Use Cases, and Process Flows.
• Analyze existing utility business processes and identify opportunities for improvement and automation.
• Work closely with Product Owners, Architects, Developers, QA teams, and Project Managers throughout the project lifecycle.
• Support Agile ceremonies such as Sprint Planning, Backlog Grooming, Reviews, and Retrospectives.
• Perform gap analysis, impact analysis, and feasibility assessments for business initiatives.
• Facilitate User Acceptance Testing (UAT) and ensure successful deployment of solutions.
• Monitor project progress and ensure requirements are delivered as agreed.
• Support change management, training, and adoption activities.

Mandatory Skills

• Strong experience as a Business Analyst in large-scale enterprise projects.
• Proven experience in the Utilities domain is added advantage (Power, Gas, Water, Smart Metering, Energy Distribution, Customer Services, Asset Management, or Grid Operations).
• Expertise in requirements elicitation, stakeholder management, and business process analysis.
• Experience creating BRDs, FRS, User Stories, Process Maps, and Wireframes.
• Familiarity with Agile, Scrum, and Waterfall methodologies.
• Strong analytical and problem-solving skills.

• Excellent communication and presentation skills.

Utilities Domain Knowledge (Must Have)

Technical Skills

• SQL for data analysis and validation.
• Jira, Confluence, Azure Cloud
• MS Power Platform
• Visio, Lucidchart, Draw.io.
• Power BI/Tableau reporting exposure.
• Understanding of API integrations and digital platforms.

• Basic understanding of cloud platforms (Azure/AWS)

• Key Competencies
• Stakeholder Management
• Business Process Modelling
• Requirement Analysis and Gathering sessions
• Domain Consulting
• Communication & Presentation
• Problem Solving

• Leadership & Collaboration