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Whitewhale Software Solutions

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Business Analyst

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Description

Job Summary

As a consultant, you will utilize your consulting skills and functional knowledge for gathering and documenting the requirements, preparing the design, and completing configuration tasks for small/ mid-size projects. You will work cohesively with global project teams to deliver high-quality solutions and ensure top customer satisfaction.

Responsibilities

  • Diligently work on customer projects to document customer requirements and help the global project team deliver the highest quality.
  • Take ownership in participating in key meetings like requirements gathering to elicit requirements, user acceptance testing (UAT), and end-user training.
  • Analyze current business processes, systems, data, and workflows to evaluate processes, anticipate requirements, and discover areas for improvement.
  • Document requirements, review specifications, prepare flow and process diagrams, develop user stories, and conduct system demos.
  • Own product configuration tasks and transition user stories to development and QA teams, assisting in defect management from build to hypercare.

Requirements

  • 3+ Years of industry experience in consulting and client-facing roles.
  • Strong functional knowledge, analytical, and problem-solving skills.
  • Proven ability in functional requirements and functional design meetings, in documenting requirements, and in preparing functional designs.
  • Knowledge of Revenue Lifecycle Management software (CPQ CLM) and/or Salesforce platform is a great advantage.
  • Clear, deliberate, and collaborative communicator (verbal and written).
  • Education: Bachelors degree or equivalent (MBA preferred).


Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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