Business Analyst (with Data background) (hold)
Summary
Client-facing Business Analyst with a data/finance analytics background who implements the Datarails FP&A product: onboarding customers, troubleshooting technical issues, mapping and visualizing customer data, and distilling insights into business KPIs. Core tools are advanced Excel and the Datarails platform, working with NY (GMT-4) hours.
Want to shape the future of finance by applying your knowledge of data, finance, and analytics in a customer driven role? Were looking for a Client Business Analyst to use advanced data analytics to investigate and resolve highly escalated customer concerns. In this role, you will be working together with our FP&A Customer Success team on executing a well-designed on-boarding experience and providing on-going support. As part of your role, you will become a DataRails technical expert. If you are looking for a fantastic opportunity to join a small team with lots of room for growth and impact, we would love to meet you!
- Implement the DataRails product suite throughout on-boarding of new customers and new use cases of existing customers.
- Solve technical issues that arise during the on-boarding and on-going stages
- Lead the customer implementations i.e. mapping, tracing, analyzing, and visualizing the data using the DataRails solution
- Utilize your advanced Excel capabilities to bring value to our customers
- Represent the voice of the customer and influence the product development roadmap
- Distill customer data into concise insights and business KPIs
- Work Time zone : NY, USA (GMT-4)
Requirements
- 6mo - 2+yrs years in data or finance analytics roles, be able to take complex analytical concepts and explain them to customers
- Deep knowledge and solid experience in advanced excel functions (formulas, Vlookup, Pivot Table and complex models)
- A Data enthusiast with strong analytical and problem-solving capabilities.
- BS/BA required, preferably in a field relevant to analytics (statistics, industrial engineering,information systems, finance, business, math, etc).
