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Business Analyst (with Data background) (hold)

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Summary

Client-facing Business Analyst with a data/finance analytics background who implements the Datarails FP&A product: onboarding customers, troubleshooting technical issues, mapping and visualizing customer data, and distilling insights into business KPIs. Core tools are advanced Excel and the Datarails platform, working with NY (GMT-4) hours.

Want to shape the future of finance by applying your knowledge of data, finance, and analytics in a customer driven role? Were looking for a Client Business Analyst to use advanced data analytics to investigate and resolve highly escalated customer concerns. In this role, you will be working together with our FP&A Customer Success team on executing a well-designed on-boarding experience and providing on-going support. As part of your role, you will become a DataRails technical expert. If you are looking for a fantastic opportunity to join a small team with lots of room for growth and impact, we would love to meet you!

  • Implement the DataRails product suite throughout on-boarding of new customers and new use cases of existing customers.
  • Solve technical issues that arise during the on-boarding and on-going stages
  • Lead the customer implementations i.e. mapping, tracing, analyzing, and visualizing the data using the DataRails solution
  • Utilize your advanced Excel capabilities to bring value to our customers
  • Represent the voice of the customer and influence the product development roadmap
  • Distill customer data into concise insights and business KPIs
  • Work Time zone : NY, USA (GMT-4)

Requirements

  • 6mo - 2+yrs years in data or finance analytics roles, be able to take complex analytical concepts and explain them to customers
  • Deep knowledge and solid experience in advanced excel functions (formulas, Vlookup, Pivot Table and complex models)
  • A Data enthusiast with strong analytical and problem-solving capabilities.
  • BS/BA required, preferably in a field relevant to analytics (statistics, industrial engineering,information systems, finance, business, math, etc).

Skills

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See also

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