Business Analyst with KYC
Summary
Business analyst for Corporate & Institutional Banking client services, working on onboarding/KYC (OBKYC) in-house solutions. Day to day: gather and document KYC/onboarding requirements, manage delivery of onboarding and KYC renewal forms and data integrations, advise stakeholders, and collaborate with engineers in a hybrid Krakow setup using Jira, Confluence and manual testing.
Details:
Contract: B2B, 12 months + possible extensions
Set up: Hybrid, 6 times per month in Kraków’s office (you can pick the days :) )
Rate: 140-160 PLN net per hour
The Opportunity:
In Corporate and Institutional Banking (CIB) Client Services, the focus is on building in-house solutions to support client onboarding and KYC activities. This role is crucial in driving engineering excellence across a global team, transforming both the culture and technology of KYC applications. The expectation is to lead software delivery teams effectively, ensuring the development of a first-class solution that is iteratively delivered to users while influencing engineers and stakeholders to develop the right products efficiently.
Main Responsibilities:
Analyze, evaluate, and document OBKYC (onboarding and KYC) requirements in collaboration with CIB Client Services and Client Lifecycle Management.
Manage the implementation of OBKYC solutions, focusing on onboarding or KYC renewal forms and data integrations.
Document business processes and IT processes through thorough analysis.
Engage with stakeholders to provide advice and support on onboarding and KYC-related queries or issues.
Influence product owners and stakeholders to prioritize work and provide solutions to meet global business needs.
Identify and report risks, while devising strategies to mitigate them.
Contribute to the OBKYC BA team, fostering a high-performing and energetic work environment.
Promote cross-region teamwork through collaboration and cooperation.
Collaborate closely with architecture teams to ensure the understanding of implications from decisions made.
Key Requirements:
Extensive expertise in customer onboarding and KYC processes.
Strong analysis and problem-solving skills with experience in documenting requirements.
Experience in global projects and working with diverse teams.
Knowledge of the development process and task prioritization.
Experienced in customer data integration development.
Good understanding of the onboarding and KYC renewal process from an end-to-end perspective.
Professional English communication and writing skills.
Familiarity with JIRA and Confluence.
Experience working with software engineers.
Knowledge of manual testing practices.
Other
This role involves working closely within global teams, mainly in a remote environment. It is vital to adapt to varied time zones and collaborate effectively on international projects. Strong bias towards technology-driven solutions is essential for success in this position.