Business Analyst with OpenText
Posted Updated
Summary
Senior Business Analyst role in Sydney on large-scale OpenText ECM programs (Content Suite, xECM, InfoArchive): leading requirement discovery, defining API-level specs and integration patterns, and handling content migration, metadata, and records/retention for insurance-domain initiatives. Hands-on with Postman and Swagger/OpenAPI.
- 5+
years’ experience as a Senior Business Analyst, leading complex digital and
integration initiatives across enterprise programs.
- Demonstrated
delivery experience on large-scale OpenText ECM programs—including Content
Suite, xECM, InfoArchive, with strong capability in content
analysis, migration strategy, metadata modelling, retention/records, and
integration patterns.
- Strong
exposure to Cloud and SaaS delivery models, including understanding
of environment strategies, deployment pipelines, non-functional
requirements (performance, security, availability, compliance).
- Deep
experience defining API‑level requirements, covering:
- Request/response
structures and validation
- Error
handling and exception scenarios
- Data
mapping across upstream/downstream systems
- Authentication/authorization
flows (OAuth, SAML, etc.)
- Performance,
scalability, versioning and integration best practices
- Hands‑on
proficiency with Postman and Swagger/OpenAPI specs for
exploring, validating, and testing APIs and integration endpoints.
- Strong
ability to facilitate workshops, lead requirement discovery, and
translate business needs into clear functional specifications, user
stories, and acceptance criteria.
- Excellent communication, influencing, and stakeholder management skills,
capable of aligning business SMEs, architects, engineering teams, and
vendors.
- Experience
working across multi-disciplinary teams, ensuring traceability, gap
analysis, and end‑to‑end requirements governance for ECM transformations.
- Exposure
to the insurance domain, including understanding of policy, claims,
customer data, regulatory and compliance-driven document processes.