Business Analyst

The opportunity

We operate complex systems that ensure that credit card payments work quickly and reliably. Together with you we would like to develop the payment systems of tomorrow.

Day-to-day responsibilities

• Analysis of customer requirements. Conversion of requirements into functional specifications and agile user stories with clear acceptance criteria.
• Coordination and collaboration within the squad regarding analysis and implementation (with testers, developers, and operations-colleagues)
• Work in an international team with customers based in different countries
• Implementation of internal and external change requests
• Analysis, mitigation and fixing of incidents on different platforms
• Alignment with the product-, engineering, and delivery teams to refine requirements, support sprint planning, and clarify business intent.
• If you enjoy working at both the conceptual and operational levels and moving between levels, you have come to the right place.

Who are we looking for

• Degree in a technical or business management subject is the basis for your systematic and engineering-like work
• Have an analytical, user-focused, and outcome-oriented approach, with strong attention to details
• Solid 3+ years of experience in business analysis or similar roles
• Expertise translating technical requirements into "IT". You can talk to both customers and technicians
• Be proactive in communication and enjoy bringing the various stakeholders together
• Willingness to use AI for analysis and problem solving
• Experience in the financial environment, ideally in the field of payment transactions and credit cards is an advantage
• Fluent English skills

Perks & Benefits

At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

• Hybrid Working Policy
• Meal vouchers
• Gift vouchers on the occasion of Christmas/Easter Holidays
• Private medical services
• 21 vacation days/year
• WFH & Flexible Working Hours
• Full access to the “Learning” platform