Business Analyst

Summary

Business Analyst at a wealth management firm mapping and improving the end-to-end adviser and client journey, running workshops, gathering requirements, and supporting technology-enabled change using CRM, Excel and Power BI.

Salary: £50,000 - 50,000 per year

Requirements:
  • We require 4+ years of experience within a UK financial advice or wealth management business in a Business Analyst role.
  • We require a strong understanding of the end-to-end adviser journey, including onboarding, fact-finding, suitability, implementation and ongoing servicing.
  • We require a good understanding of where advisers and paraplanners experience operational friction, with the ability to turn those challenges into practical improvements.
  • We require experience improving business processes and operational efficiency.
  • We require confidence facilitating workshops, challenging existing processes and translating operational knowledge into workable business solutions.
  • We require excellent stakeholder engagement and communication skills.
  • We require strong organisational skills and attention to detail.
  • Nice to have: experience with CRM systems, adviser platforms, workflow tools or client portals.
  • Nice to have: Power BI, Excel or MI reporting experience.
  • Nice to have: knowledge of FCA-regulated environments and Consumer Duty.
  • Nice to have: experience supporting UAT, system migrations or technology-enabled change.
Responsibilities:
  • We work with stakeholders across the business to understand challenges and identify improvement opportunities.
  • We run workshops, interviews and process discovery sessions with advisers, paraplanners and operational teams.
  • We map current and future state processes.
  • We support project discovery and requirements gathering activities.
  • We map and improve the end-to-end adviser and client journey, from onboarding and fact-finding through to suitability, implementation and annual reviews.
  • We use operational and client data to measure the impact of change and identify further improvement opportunities.
  • We support the development and enhancement of our client portal.
  • We assist with testing, implementation and change adoption activities.
  • We work closely with technology teams to ensure business requirements are clearly understood.
Technologies:
  • CRM
  • Excel
  • Support
  • Power BI

More:

We are a growing wealth management and financial advice business investing heavily in improving how we operate, serve clients and support advisers. We are building a dedicated Business Analysis & Change function and offering the opportunity to join at an early stage, with significant exposure to senior leadership and strategic initiatives. This is a hybrid role based in Bristol, with approximately two days per week in the office. We offer a competitive salary, benefits package and long-term career development, along with the chance to genuinely influence how our business operates.

last updated 35 week of 2026

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