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Zensar Technologies

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Business Analyst

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Description

Key responsibilities

Product ownership

  • Own the backlog for your area, and set priorities using client demand, regulatory deadlines, technical dependencies and commercial value.

  • Maintain the roadmap for your area and explain it to internal leadership, client-facing teams and, where needed, clients.

  • Decide whether a request becomes standard product, a configuration option, an integration, or something the client or a partner does outside the product.

  • Work with product management leadership on packaging and pricing inputs, where relevant.

Requirements and specifications

  • Collect and consolidate requirements from clients, implementation and support teams, user groups and regulatory sources.

  • Write user stories, functional specifications and acceptance criteria that engineers and testers can use without further explanation.

  • Define data requirements, message formats, interfaces and non-functional needs such as volumes, performance, audit trail and resilience.

  • Analyze gaps between the product and market practice or competing products.

Delivery and quality

  • Take part in sprint planning, refinement, reviews and release governance.

  • Review designs and demos with engineers before work is accepted.

  • Define test scenarios and regression coverage and accept or reject completed work against the acceptance criteria.

  • Track defects and escalations from clients to root cause and decide which become backlog items.

  • Support release notes, documentation and training material, and the handover to implementation and support teams.

Stakeholder management

  • Be the main contact between engineering, implementation, support, sales and clients for your area.

  • Run client sessions, such as user groups and advisory forums, and bring back evidence of real needs.

  • Present trade-offs and progress to senior stakeholders.

Required experience

  • 5–15 years as a business analyst, product owner or functional consultant in post-trade or securities operations.

  • Experience on the vendor or product side, or on large implementations of packaged post-trade platforms, with a clear understanding of the difference between product and client-specific work.

  • Strong understanding of the trade lifecycle from execution to settlement and accounting, and the controls around it.

  • Experience writing user stories and specifications in agile delivery, working directly with engineers.

  • Data and technical fluency: read data models and message specifications, write basic SQL, understand how interfaces and APIs are described. Deep programming skills are not required.

  • Knowledge of Swift MT500 and MT300 series, and ISO 20022 messaging standards

  • Experience working with regulated clients’ requirements on audit, change control and resilience.

Desirable

  • Direct experience with Phase3, Torstone or a comparable packaged platform.

  • Experience with product analytics, client advisory groups or competitor analysis.

  • Knowledge of regulation affecting post-trade, such as settlement discipline, transaction reporting and shorter settlement cycles.

  • Explains complex processes in plain language to both operations experts and engineers.

  • Practical exposure to AI-assisted exception handling in operations, such as triaging breaks and failures on top of existing systems.

  • Recognized qualifications: MBA, CBAP, PSPO or CSPO, CFA or IMC, or similar.

Key responsibilities

Product ownership

  • Own the backlog for your area, and set priorities using client demand, regulatory deadlines, technical dependencies and commercial value.

  • Maintain the roadmap for your area and explain it to internal leadership, client-facing teams and, where needed, clients.

  • Decide whether a request becomes standard product, a configuration option, an integration, or something the client or a partner does outside the product.

  • Work with product management leadership on packaging and pricing inputs, where relevant.

Requirements and specifications

  • Collect and consolidate requirements from clients, implementation and support teams, user groups and regulatory sources.

  • Write user stories, functional specifications and acceptance criteria that engineers and testers can use without further explanation.

  • Define data requirements, message formats, interfaces and non-functional needs such as volumes, performance, audit trail and resilience.

  • Analyze gaps between the product and market practice or competing products.

Delivery and quality

  • Take part in sprint planning, refinement, reviews and release governance.

  • Review designs and demos with engineers before work is accepted.

  • Define test scenarios and regression coverage and accept or reject completed work against the acceptance criteria.

  • Track defects and escalations from clients to root cause and decide which become backlog items.

  • Support release notes, documentation and training material, and the handover to implementation and support teams.

Stakeholder management

  • Be the main contact between engineering, implementation, support, sales and clients for your area.

  • Run client sessions, such as user groups and advisory forums, and bring back evidence of real needs.

  • Present trade-offs and progress to senior stakeholders.

Required experience

  • 5–15 years as a business analyst, product owner or functional consultant in post-trade or securities operations.

  • Experience on the vendor or product side, or on large implementations of packaged post-trade platforms, with a clear understanding of the difference between product and client-specific work.

  • Strong understanding of the trade lifecycle from execution to settlement and accounting, and the controls around it.

  • Experience writing user stories and specifications in agile delivery, working directly with engineers.

  • Data and technical fluency: read data models and message specifications, write basic SQL, understand how interfaces and APIs are described. Deep programming skills are not required.

  • Knowledge of Swift MT500 and MT300 series, and ISO 20022 messaging standards

  • Experience working with regulated clients’ requirements on audit, change control and resilience.

Desirable

  • Direct experience with Phase3, Torstone or a comparable packaged platform.

  • Experience with product analytics, client advisory groups or competitor analysis.

  • Knowledge of regulation affecting post-trade, such as settlement discipline, transaction reporting and shorter settlement cycles.

  • Explains complex processes in plain language to both operations experts and engineers.

  • Practical exposure to AI-assisted exception handling in operations, such as triaging breaks and failures on top of existing systems.

  • Recognized qualifications: MBA, CBAP, PSPO or CSPO, CFA or IMC, or similar.

Skills

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See also

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