Business Applications Analyst
Posted 5
views
Summary
A2Dominion, a housing association, is hiring a Business Applications Analyst in Ealing, West London (hybrid) to provide second- and third-line support for business applications, guide users, deliver training, and follow ITIL service management processes (Incident, Problem, Change, Knowledge Management). Permanent, 35 hrs/week, £39,857–£45,000.
Salary: £39,857 - 45,000 per year Requirements: Experience working in housing or a similar sector An ITIL or equivalent service management qualification Experience supporting business applications in a user-facing environment Experience using NEC system (highly desirable) The ability to provide clear, practical guidance to colleagues with different levels of technical knowledge Strong problem-solving skills, with the ability to identify root causes and recommend practical improvements Experienc…