Business Assistant

Join a dynamic team where your organizational skills and proactive mindset make a real difference. As a Business Assistant, you’ll be at the heart of high-level executive support, helping shape investor and client relationships. This role offers the chance to work closely with senior leaders, manage complex projects, and contribute to a collaborative environment. You’ll gain exposure to strategic initiatives and play a key part in the group’s success. If you thrive in fast-paced settings and value teamwork, this is the opportunity for you.

As a Business Assistant within Commercial & Investment Banking, you provide essential executive support and help drive business priorities. You work closely with senior leaders and teams, ensuring seamless operations and effective communication. You play a vital role in managing meetings, travel, and events, while maintaining confidentiality and professionalism. You collaborate across teams, contribute to group initiatives, and help foster a positive, inclusive environment. Your attention to detail and proactive approach enable us to deliver high-quality results.

Job Responsibilities

• Build and maintain strong relationships with senior leaders, clients, and key partners.
• Coordinate executive calendars, meetings, and travel arrangements for leadership.
• Organize and support events, including town halls, off-sites, and investor meetings.
• Process expenses and manage account reconciliations in partnership with Expense Management.
• Demonstrate a strong understanding of business priorities and the investor landscape.
• Serve as a system expert for internal tools, reporting, and document management.
• Integrate within the group to understand priorities and expectations.
• Collaborate with team members and partner with assistants to ensure seamless coverage, including during absences.
• Manage internal and external meetings with a focus on investor and client engagement.
• Handle general administrative tasks, including room bookings and coordination activities.
• Mentor new team members, support onboarding, and contribute to projects aligned with business needs.

Required Qualifications, Capabilities, and Skills

• Demonstrate strong corporate communication, tact, and judgment in confidential situations.
• Maintain a positive attitude and composure under pressure.
• Show full competency in diary management and prioritization for senior leaders.
• Arrange travel and produce accurate itineraries, optimizing leaders’ time.
• Act as a trusted gatekeeper in client-facing situations.
• Understand expense management and process expenses promptly.
• Adapt flexibly to changing business needs and environments.
• Take initiative and proactively follow up on arrangements and requirements.
• Deliver high-quality results with strong attention to detail.
• Understand the culture and priorities of Commercial & Investment Banking.
• Build networks and work in partnership at all levels.

Preferred Qualifications, Capabilities, and Skills

• Mentor and lead by example within the team.
• Respond effectively to new challenges unique to investor and client landscapes.
• Experience with project management and business initiatives.
• Proficiency in internal systems such as Concur, eSource, Travel Portal, and Microsoft Teams.
• Experience supporting senior executives in a financial services environment.
• Strong organizational and event planning skills.
• Ability to influence peers and represent the group with a strong personal brand.