Business Data Analyst

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.

You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

The Reports Business Analyst (RBA) will serve as a liaison between the Client, Operations and Development teams to ensure the reporting solution is well-defined, meets the documented and agreed upon business requirements, and ensures proper implementation of the requested system changes in the areas related to financial transaction processing including, but not limited to operational metrics, key performance indicators, and financial reconciliation.

The successful applicant will gather, define and communicate business requirements for approved reporting system changes as well as dashboards and ad-hoc reports. The RBA provides the analysis necessary for the successful delivery and deployment of reporting system changes. Depending on the changes required, the RBA may be directly involved in implementing changes to the reporting system.

Contract: Permanent, full time

Location: Office based (Leeds City Centre)
Salary: £28,000 - £32,000 (Dependent on Experience)

Job responsibilities include, but not limited to:

• Responsible for the creation of management and performance reporting packages in line with pre-determined schedules
• Assists Operations team by attending and leading meetings related to the dashboards and reports within the reporting system
• Collects quantitative and qualitative data from internal cross functional teams, supply chain organisations and external customers to complete analysis to generate reports and operational dashboards
• Proactively support operations and financial management business partners to identify and document work flows pertinent to reporting. Preparation of accurate and detailed requirement specification documents for reporting.
• Support the translation of business reporting requirements into detailed system and software specifications.
• Work with Development and Technical teams to efficiently troubleshoot reporting system problems.
• Serve as the initial point of review for all submitted reporting system change requests and communicates requested system changes to the change management team.
• Able to identify and resolve problematic data which is not defined by a standard process.
• Creates custom scripts and/or advanced SQL queries to address operations and finance reporting needs or to facilitate decision making
• Communicates with counterparts in multiple global locations clearly and concisely.
• Work closely with quality assurance and test managers to validate test cases and test results against reporting requirements.

Skills & Qualifications:

• Experience in a Business Systems Analyst or equivalent role.
• A qualification or equivalent work experience in Systems Engineering, Computer Science or Computer Information Systems;
• Experience with Oracle Business Intelligence and other business intelligence applications (especially Microsoft PowerBI and Tableau) creating and updating dashboards, or customized reports
• A working knowledge the Microsoft suite of products including MS Project, Visio, and Azure DevOps
• The candidate will have ideally one or more of the following:
• Industry experience in outsourced service sector for Local and Central Government clients
• Business Analyst Certification (CBAP, CCBA, CSBA).
• Project Management experience.
• Experience in business process mapping.

To excel in this position, a candidate will:

• Possess strong analytical, problem solving, interpersonal, and communication (oral, written, presentation) skills.
• Be able to interact effectively with clients, project management, and technical team members.
• Be a detail-oriented, systematic and logical problem solver.
• Can adapt in a fast-paced and rapidly changing business environment.
• Possess strong task management skills, including planning, estimation, and tracking; and the ability to balance multiple concurrent tasks / projects.
• Can work both as part of a team as well as independently.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent’s ADAAA Accommodation Policy.

At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.