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Business Design Specialist

Summary

Designs customer experiences and business models for clients using human-centered design, research, and storytelling to drive innovation and growth.

We Are

At Accenture Song, we combine creativity, technology, design, and data to create meaningful experiences that drive growth. Our teams help clients imagine, design, and deliver products, services, and new business opportunities.

The Work

As a Business Design Specialist, you will help clients design new products, services, and experiences by applying human-centered design principles.

  • Conducting customer, market, and stakeholder research
  • Creating customer journeys, service blueprints, and personas
  • Supporting innovation and design-thinking workshops
  • Translating insights into actionable business recommendations
  • Developing storytelling materials and executive presentations
  • Collaborating with strategists, designers, and technologists
  • Supporting product and service innovation initiatives

Here's What You Need

  • Bachelor's degree
  • 3+ years of experience in business design, service design, strategy, innovation, or experience consulting
  • Understanding of Design Thinking methodologies
  • Strong research and analytical skills
  • Excellent communication and presentation abilities

Here's What You Need

  • Bachelor's degree
  • 3+ years of experience in business design, service design, strategy, innovation, or experience consulting
  • Understanding of Design Thinking methodologies
  • Strong research and analytical skills
  • Excellent communication and presentation abilities

Bonus Points If You Have

  • Experience in consulting environments
  • Experience using research and workshop facilitation techniques
  • Background in UX, service design, or product design

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

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