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Robert Walters Portugal

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Business Developer - Aveiro

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Description


Our client is a leading international manufacturing and technology company, providing advanced solutions to customers across multiple industries, including industrial electronics, automation, energy, and mobility.



As part of its continued growth strategy, the company is strengthening its commercial team and is looking for a customer-focused professional to support the successful conversion of business opportunities into long-term partnerships, while ensuring an outstanding customer experience throughout the project lifecycle.





About the Role




We are seeking a commercially driven and relationship-oriented professional to act as the key link between customers and internal teams throughout the sales and project implementation process.


Working closely with prospective clients already identified by the business development teams, this role will focus on understanding customer requirements, coordinating technical and operational discussions, supporting the preparation of commercial proposals, and ensuring a smooth transition from opportunity to awarded project.


This is an excellent opportunity for a candidate who enjoys combining customer interaction, project coordination, and strategic stakeholder management within a dynamic international manufacturing environment.





Key Responsibilities




  • Act as the primary point of contact for customers throughout the evaluation, quotation, and project award stages.

  • Coordinate customer visits to manufacturing facilities and support presentations of the company's capabilities, technologies, and production processes.

  • Collaborate with Engineering, Industrialization, Operations, Supply Chain, Quality, and Customer Care teams to develop tailored customer solutions.

  • Gather and understand customer technical, operational, and commercial requirements, ensuring alignment between customer expectations and internal capabilities.

  • Support the preparation and presentation of commercial proposals while coordinating inputs from relevant internal stakeholders.

  • Manage customer communications throughout the decision-making process and facilitate the successful closure of awarded projects.

  • Coordinate the handover of new business to operational teams, ensuring a smooth project launch and implementation process.

  • Build and maintain long-term relationships with key customers, acting as a trusted partner throughout the customer journey.

  • Monitor project progress and customer satisfaction, proactively addressing potential issues and identifying opportunities for continuous improvement.

  • Maintain accurate project and customer information within internal systems and reporting tools.

  • Represent the company during customer meetings, industry events, and relevant commercial initiatives.

  • Contribute to process improvement initiatives aimed at enhancing customer experience and operational efficiency.



Ideal Profile



  • Bachelor's or Master's degree in Engineering, Business Administration, Economics, Marketing, or a related field.

  • 3-5 years of professional experience in customer management, account management, project coordination, commercial support, or similar client-facing roles within an industrial environment.

  • Experience within industrial manufacturing, electronics, engineering, or related sectors is highly valued.

  • Strong understanding of manufacturing processes and customer-facing project environments.

  • Ability to manage multiple stakeholders across technical, operational, and commercial functions.

  • Excellent communication, presentation, and relationship-building skills.

  • Strong organizational and project coordination capabilities.

  • Customer-centric mindset with a proactive and solution-oriented approach.

  • Experience working with international customers is highly desirable.

  • Proficiency in Microsoft Office and CRM tools.

  • Fluency in English is mandatory; additional languages are considered an advantage.



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