Business Development & Administrative Virtual Assistant – Canada - CBS024

Job Title: Business Development & Administrative Virtual Assistant – Canada

Job Summary

We are seeking a reliable, detail-oriented, and proactive Virtual Assistant to support day-to-day Business Development and administrative activities for Canadian clients.

Key Responsibilities

Business Development & Follow-Up

• Make outbound calls to leads, prospects, and existing contacts as required
• Conduct regular follow-ups with leads and prospects
• Support day-to-day Business Development activities
• Maintain accurate records of calls, conversations, and follow-up activities
• Update lead and contact information in the CRM
• Track pending follow-ups and ensure timely completion
• Use Follow Up Boss CRM to manage contacts, activities, notes, and follow-ups

Administrative & Data Entry Support

• Perform routine administrative and data-entry tasks
• Enter and update information accurately in required forms and systems
• Complete various forms and processes according to company instructions and training
• Assist with documentation and other day-to-day administrative requirements
• Ensure all data entered is accurate, complete, and up to date
• Follow established processes and instructions provided by the team

Communication & Coordination

• Communicate professionally with clients, leads, and internal team members
• Handle basic communication and follow-up requirements
• Coordinate with the team regarding leads, tasks, and pending activities
• Escalate important questions or issues to the appropriate team member

Education & Experience

• Previous experience as a Virtual Assistant is preferred
• Minimum years of work experience required - 1 Year minimum in calling internationally
• Experience with calling, follow-ups, Business Development, or customer communication is an advantage
• Familiarity with Follow Up Boss CRM is an advantage
• Previous administrative and data-entry experience preferred
• Willingness to learn company-specific forms, systems, and processes

Skills & Qualifications

• Strong spoken and written English communication skills
• Hindi-speaking ability required
• Good computer and internet skills
• Strong attention to detail and accuracy
• Good organizational and time-management skills
• Comfortable making calls and following up with leads
• Ability to learn new software and processes quickly
• Ability to work independently and as part of a team
• Professional and reliable approach to work

Work Schedule

• Shift Timing : 06:00 PM – 03:30 AM
• Location: Ahmedabad
• Client Region: Canada
• Ability to consistently work according to Canadian business hours is required