Business Development Associate

1. Business Development & Lead Support • Support lead generation and prospecting activities within the private education sector • Assist in building and updating the sales pipeline under senior team guidance • Help coordinate outreach to prospective clients (calls, emails, meeting scheduling) • Contribute to achieving assigned activity and support-based targets 2. Client Relationship Support • Assist in maintaining relationships with client contacts and administrative stakeholders • Support client onboarding, follow-ups, and satisfaction check-ins • Help track client interactions and flag renewal or upsell opportunities to senior staff 3. Proposal & Commercial Support • Assist in preparing: o Proposals o Pitch decks o Basic commercial documentation • Support customization of offerings under supervision, based on client needs • Assist with compiling tender, bid, and RFP submission materials 4. Market Intelligence & Research Support • Conduct basic research on market trends, competitor activity, and customer needs • Compile findings into summaries to support senior team decision-making • Assist in monitoring the education/ICT sector for relevant opportunities 5. Cross-Functional Collaboration • Liaise with technical teams to gather information needed for client-specific solutions • Support the Business Development team with basic pricing and costing data collection • Help ensure smooth handover of information from sales to implementation teams 6. Financial & Business Analysis Support • Assist with: o Data gathering for pricing strategies o Basic financial model inputs o Budget estimate and ROI research • Support accuracy checks on commercial documentation 7. Reporting & Performance Tracking • Maintain accurate records of leads, client interactions, and pipeline activity • Assist in preparing weekly/monthly performance reports • Track basic activity metrics and share updates with the Business Development team