Business Development Associate

I. POSITION SUMMARY

The Business Development Associate actively promotes Douron in the business community, increases brand awareness, and cultivates advantageous relationships; this position represents the company and drives sales by raising Douron’s profile with key influencers – designers, architects, general contractors, developers – and with end-user clients. This role networks locally and finds new potential clients and develops project leads.

II. POSITION EXPECTATIONS

• Raises community awareness of the company in a strategically advantageous manner
• Personally represents the standards and ideals of the company brand in the community
• Interacts dynamically with businesses and individuals to promote and develop positive views of the company, its product lines, its services, and its capability
• Follows leads and develops contacts; networks throughout the community
• Engages actively in business development activities throughout the local Baltimore community, attending a variety of events including those targeted at design, construction, and real estate professionals
• Expands the company’s business opportunities and project securement
• Leads showroom tours and acts as the go-to presenter
• Develops and maintains familiarity with all sales tools, including case studies and project presentations
• Develops and maintains familiarity with product lines and commercial furniture project essentials
• Understands and communicates company advantages, including leading design solutions and installation expertise, to promote effectively to clients
• As needed, secures projects and acts as project manager, personally ensuring customer satisfaction by monitoring project progress at every stage; communicates and coordinates internally to ensure a seamless experience for the client
• Maintains customer confidence and protects operations by keeping information confidential
• Maintains a safe and clean working environment by complying with policies, procedures, and regulations
• Other duties as assigned

III. SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.