Business Development Director
- Manage immigration cases from initiation to completion ensuring complete satisfaction from the client.
- Provide consultation and guidance in assisting clients to achieve their visa application objectives.
- Provide guidance in the collection of documents and drafting of the required letters and visa application forms.
- Be the subject matter expert in the respective immigration visa process.
- Liaise with the Immigration Department and authorities of various countries' destinations, e.g., Singapore, Australia, Canada, New Zealand, United States, Europe, Malaysia, etc.
- Attend to clients’ queries and completion of formalities when applications were processing and being approved subsequently.
- Manage own caseload and assist colleagues where required, including complying with all associated administrative duties.
- Research for information and constant updates regarding immigration matters.
- Meet up and liaise with clients to collect documents and support Immigration Consultant, when necessary.
- Create and update the data library.
- Maintain the database with accurate client information and milestones.
- Other general administrative work e.g., reporting and data management.
Education Requirements:
- At least a Diploma Holder or Bachelor’s Degree Holder.
- 2-3 years of relevant working experience preferred.
Skills:
- Good communication skills.
- Good aptitude in Microsoft Outlook, Word, Excel and PowerPoint.
- Customer and delivery focused.
- Strong attention to detail and accuracy are essential.
- Ability to multi-task in managing through a portfolio of clients.
- Ability to conduct independent research utilising a variety of sources.
- Ability to prioritise tasks and work on own initiative.
- Demonstrates confidentiality towards client’s information.
- Demonstrates professionalism, and a proactive and mature demeanour.
- Recognizes and solves routine problems.
- Team player – Able to work as a team.
- Can-do attitude – Positive and personable.
- Good project management skills.