Business Development Director (Regional)

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The Director of Business Development is responsible for driving new customers and business growth for Serán’s customer accounts. This position will develop business relationships with respective client organizations and serve as lead point of contact for all client matters. The successful candidate will have a fundamental understanding of drug development and drug product technologies and services. The role requires building relationships with clients and ability to anticipate client needs, align solutions with needs for current and future proposals/business development, ensure deadlines are met for active on-going projects and proposals, and help customers realize success relative to collaborations with Serán both current and in the future.

This role will join a highly skilled Business Development team that is strategically located throughout North America. The chosen candidate will focus on new client relationships within regions with growth opportunity to enhance customer service support while strengthening existing business relationships. Successful candidates will have clear communication within pharmaceutical development and manufacturing and remain within their preferred region, but will require travel to Bend, Oregon as needed.

Currently recruiting for multiple positions in the Northeast, Atlantic and Southern US Territories.

Duties and Responsibilities

Generate new leads and opportunities leveraging Serán’s and the incumbents network
Build solid, trusting, and measurable relationships with clients and companies while developing a complete understanding of client needs
Participate in client visits, regional and national trade shows, and conferences as required
Manage both Serán’s existing pipeline and new business opportunities
Manage communications between customer and internal teams and assist with management of team activities assigned to each of your customers
Work with various internal stakeholders (e.g., Executive, Tech Ops, Project Mgmt, etc.) to build client relationships and improve customer results
Contribute to the development of proposals and presentations for new business development materials
Adeptly present Serán’s capabilities and value proposition to new clients
Negotiate agreements as part of a team with BD, corporate, and legal leadership, including CDAs, MSAs, and commercial supply agreements
Resolve client issues, complaints and anticipate key account improvements by way of project management guidance and outreach
Identify market trends and customer needs, building a short/medium/long-term sales pipeline in accordance with targets
Participate in site management team and planning meetings, including setting objectives and strategies as well as take accountability for implementation and results
Support the broader BD team in developing new service offerings and analyzing market trends
Assist in the coordination and implementation of marketing strategies, and delegate tasks that achieve strategic goals
Responsibilities may increase in scope to align with company initiatives
Additional related duties as assigned

Required Skills and Abilities

Excellent verbal and written communication skills
Excellent interpersonal, business, and customer service skills
Excellent organizational skills and attention to detail
Excellent negotiation skills, with ability follow-through on customer contracts/management
Excellent time management skills with a proven ability to meet deadlines
Ability to prioritize tasks and to delegate them when appropriate
Ability to function well in a high-paced and at times stressful environment
Proficient with CRM, Office and other related software

Education and Experience

Minimum requirement of a Bachelor’s degree in a related scientific discipline
5+ years of experience in pharmaceutical industry
2+ years of experience in a client-facing capacity is ideal but additional training can be provided
Track record of technical leadership, including technical conference and client presentations

Physical and Travel Requirements

Approximately 25% travel required, and at times > 50% may be required
Travel will be domestic, with potential for international travel
Prolonged periods of sitting at a desk and working on a computer
Must be able to lift to 15 pounds at a time

Compensation correlates to skills and experience presented by selected candidate. Visit to learn more about company culture and the community of Bend, Oregon.

Benefits Summary:

Serán employees accrue over four weeks of paid time off annually. Employer contributions to a retirement account begin after 90 days and do not require an employee match or vesting period. Various health plans allow employees to find the best coverage for their individual or family needs with minimal employee contributions. Serán covers each employee with basic life and long-term disability, giving access to increase or add coverage. An Employee Assistance Program provides support for all things related to our employees’ wellbeing, along with access to pet insurance.

The Corporate Headquarters of Serán BioScience are located at 63047 Layton Ave, Bend, OR 97701

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What this application asks

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Resume/CV, Full name, Email, Phone, Current location, Current company

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Do you have experience in the pharmaceutical industry? choose one
Without providing dates of enrollment, can you confirm that you have completed the necessary education requirements of the position? yes / no · optional
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As of this date, can you present evidence of your identity and legal right to work in this country? choose one
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I certify that all statements made in connection with this application (whether contained herein (and/or any supplements) or made by me or others at my request during the course of the employment process) are true and complete in al respects. I acknowledge and agree that any incorrect, incomplete, false, fraudulent, or misleading statements made by me, either verbally or in writing, and/or any omission, concealment, or failure or answer any question fully, completely, and accurately, whether made by me or others at my request, will result in rejection of this application, denial of employment, or termination from employment if discovered after employment. choose one
I authorize the investigation of all matters which Serán deems relevant to my qualifications for employment, including, without limitation, work records, reference checks, education, and an investigation into my driving record. I authorize and request that all my present and former employers, references, educational institutions, and any others to furnish and release information about me, my employment record, and/or education, including a statement of reason for the termination of my employment and information regarding my work performance, disciplinary reports or actions, abilities, degrees obtained, transcripts, licenses and certifications, and other qualities and information Serán deems pertinent to my qualifications for employment. I release Serán (and all providers of information) from all claims and/or liabilities arising out of or in any way connected with Serán's background investigation. If employed, I release Serán from any claims and/or liabilites for future references it may provide regarding my work history and performance with Serán. choose one
I understand that if offered employment, I will be required to submit proof of my identity and legal right to work in the United States as a condition of employment. choose one
I understand that any job offer may be contingent on me successfully passing a criminal background check/investigation. I release Serán from all claims and/or liabilities resulting from or related to the criminal background check/investigation. choose one
I understand that any job offer may be contingent on me successfully passing a pre-employment drug screen. I agree to hold harmless and release Serán and its agents from all claims and/or liabilities resulting in whole or part out of the collection of specimens, testing and the appropriate use of the information from such testing. choose one
I understand that, if employed, my employment relationship with Serán will be at-will. Therefore, subject to applicable law, my employment may be terminated (and I may voluntarily resign) at any time, for any reason or no reason, with or without cause or prior notice. Nothing contained in this application, or provided in connection herewith, will be construed as an offer or promise of employment, nor does this application create any employment contract or guarantee that employment or any benefit will be provided or continued for any period of time. choose one
Are you subject to any restrictions related to potential employment with Serán? Restrictions include noncompetition, nonsolicitation, no hire, or confidentiality. If yes, please provide an explanation (include name of company and description of restriction without disclosing any confidential or proprietary information to Serán)

Business Development Director (Regional)

Duties and Responsibilities

Required Skills and Abilities

Education and Experience

Physical and Travel Requirements

What this application asks

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