Business Development Executive-Auto Repair Workshop

1. Client Acquisition & Relationship Management

• Identify, approach, and onboard new fleet clients, corporate accounts, insurance partners, and walk-in customers.
  

• Maintain strong relationships with existing clients to ensure repeat business.
  

• Conduct regular follow-ups with potential leads and convert them into active customers.
  

• Schedule client meetings, garage tours, and service presentations.
  

2. Sales & Revenue Generation

• Promote workshop services including mechanical repairs, electrical repairs, diagnostics, AC servicing, body shop works, periodic maintenance, and detailing.
  

• Achieve monthly sales targets and KPIs.
  

• Develop proposals, quotations, and service packages tailored to client requirements.
  

• Upsell and cross-sell workshop services.
  

3. Market Research & Strategy

• Study the local automotive market to identify business opportunities.
  

• Monitor competitor pricing, offers, and service trends.
  

• Suggest promotional activities, loyalty programs, and seasonal offers to increase revenue.
  

4. Customer Experience Support

• Coordinate between customers and service advisors to ensure smooth service flow.
  

• Follow up on customer satisfaction and collect feedback for improvement.
  

• Assist in handling customer grievances and ensure timely resolution.
  

5. Reporting & Documentation

• Maintain a database of leads, visits, conversions, and client interactions.
  

• Prepare weekly and monthly business performance reports.
  

• Track invoices, payments, and contract renewals for corporate clients.
  

Requirements

Skills & Competencies

• Strong communication, negotiation, and presentation skills.
  

• Good understanding of automotive services, repairs, and workshop operations (preferred).
  

• Ability to build professional relationships and manage key accounts.
  

• Goal-oriented with a proactive and self-motivated approach.
  

• Strong organizational and time-management skills.
  

• Proficiency in MS Office (Excel, Word, PowerPoint).
  

• Valid UAE driving license (preferred).
  

Qualifications

• Bachelor’s degree in Business, Marketing, Automobile Engineering, or related field.
  

• 1–2 years of sales/business development experience, preferably in the auto repair, automotive, or service industry.
  

• UAE experience is a strong advantage.
  

• Immediate joiners preferred.