Business Development Executive

ABOUT THE COMPANY

Our client is an established education provider offering a range of academic and professional development programmes. The institution works with international education partners to deliver learning opportunities for students and working professionals.

ABOUT THE ROLE

As a Business Development Executive, you will engage with working professionals who are exploring professional development programmes and higher education qualifications. Using a consultative, needs-based approach, you will understand each prospective learner’s career goals, assess programme suitability, and recommend appropriate academic pathways. You will manage warm inbound enquiries from initial consultation through application and enrolment, while contributing to the organisation’s student recruitment and revenue targets.

KEY RESPONSIBILITIES

• Engage prospective learners via phone, WhatsApp, email, and online consultations to understand their career aspirations, academic background, and learning needs.
• Provide professional advice on suitable Master’s, Bachelor’s, Diploma, and professional development programmes.
• Convert warm inbound leads generated through digital marketing campaigns into qualified applicants and enrolled students.
• Achieve agreed monthly enrolment and business development targets through effective lead management and consultative selling.
• Manage prospects throughout the sales pipeline, from initial enquiry and follow-up through application and enrolment.
• Support applicants through the admissions process, including eligibility assessment, document collection, application submission, and fee and payment guidance.
• Maintain timely and consistent follow-up with prospective learners to build trust, address concerns, and support informed decision-making.
• Maintain accurate prospect and activity records in the organisation’s CRM and lead management systems.
• Participate in programme previews, webinars, education fairs, outreach activities, and other recruitment initiatives.
• Work closely with Marketing, Academic Operations, and Student Services to provide prospective and incoming students with a smooth enrolment experience.
• Share prospect trends, frequently asked questions, and market insights to support future marketing and programme development initiatives.

ABOUT YOU

• Bachelor’s degree in any discipline.
• Strong written and spoken English, with the confidence to engage professionally with working and mid-career professionals.
• Customer-focused, persuasive, and comfortable working in a performance-driven environment.
• Strong listening and questioning skills, with the ability to understand career aspirations and recommend appropriate solutions.
• Self-motivated, organised, and able to manage multiple prospects and follow-ups effectively.
• Motivated by achieving targets, performance incentives, and positive customer outcomes.
• Previous experience in business development, sales, education consulting, customer service, account management, or telemarketing is advantageous.
• Experience using CRM or lead management systems would be an advantage.

WHAT WE OFFER

• Competitive base salary, attractive commission scheme, and performance bonus.
• Structured onboarding, programme training, and development in consultative selling and education advisory skills.
• Opportunity to engage with working professionals across a diverse range of industries and career stages.
• Dynamic, collaborative, and fast-paced working environment.
• Opportunities for professional development and career progression.
• Central Singapore location, conveniently located near an MRT station.

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to recruitSG’s PDPA and e2i’s PDPA.