Business Development Executive (Inside Sales)
We are looking for a proactive and commercially driven Business Development Executive(Inside Sales) to join our sales team. This is a sales-focused role primarily responsible for generating new business, developing new customer accounts and reconnecting with past or dormant customers to drive sales growth.
You will proactively identify and reach out to potential customers, understand their business and packaging requirements, recommend and advise on suitable solutions, and follow through from initial contact to sales conversion and ongoing relationship management. Training will be provided to develop the product and industry knowledge needed to confidently advise customers.
The ideal candidate is confident, personable, proactive, enjoys initiating conversations and building relationships, and is persistent in following through on opportunities.
Requirements
· GCE “O”/”A” Level, ITE, Diploma, Degree or equivalent qualification.
· Fresh graduates with a strong interest and aptitude for sales are welcome to apply.
· Sales, business development, customer service or B2B experience will be an advantage.
· Good interpersonal and communication skills with a customer-oriented attitude.
· Confident and comfortable initiating conversations with new and prospective customers.
· Proactive, self-motivated and persistent in following up on sales opportunities.
· Results-oriented and motivated to work towards individual and team sales targets.
· Willing to learn and develop strong product knowledge.
· Independent, resourceful and adaptable, while being a good team player.
· Computer literate and proficient in Microsoft Office Suite applications.
· Organized and able to manage multiple prospects, enquiries, quotations and follow-ups.
WorkArrangement:
· 5-day work week
· Full-time, office-based position
AdditionalBenefits:
· Group hospitalization insurance
· Performance-based incentives
· On-the-job product and salestraining
· Opportunities for career developmentand greater responsibilities
JobScope
· Identifyand develop new prospective customers to generate new sales opportunities andrevenue.
· Proactivelyreach out to prospective customers through phone, email, and other appropriatechannels.
· Reconnectwith past, inactive or dormant customers to identify opportunities to regaintheir business.
· Understandcustomers’ businesses and packaging requirements and recommend products andsolutions.
· Manageopportunities from initial contact through enquiry, quotation, follow-up and salesconversion.
· Developand maintain good relationships with newly acquired and reactivated customersto encourage repeat business and future opportunities.
· Identifyopportunities to increase sales through additional products, applications orrequirements within customer accounts.
· Manageincoming sales enquiries through email, phone, walk-ins and online channelswhen required.
· Processsales orders accurately and follow through to ensure customers’ requirementsare properly fulfilled.
· Maintainaccurate records of prospects, customer interactions, quotations, salesactivities and follow-ups.
· Coordinateinternally with purchasing, warehouse and logistics teams to ensure smoothorder fulfilment and timely deliveries.
· Worktowards individual and team sales targets, with a primary focus on generatingnew and reactivated customer revenue.
· Provideregular updates on sales pipeline, opportunities, issues, and progress to management.
· Assistwith other sales-related activities and administrative duties where required.