Business Development Leader

The SMC Monitoring Corporation Difference...

Service Excellence

Technology leadership

Focus on Quality

National Coverage

Single Point of Contact

A Name You Can Trust

We are a dealer-based service provider offering a comprehensive solution for monitoring, fire, and security needs. Our commitment is to deliver best-in-class services to both our Dealers and Customers, encompassing sales, service, installations, dealer technical support, and monitoring services. For more details, please visit our website at

Role Summary:

SMC Monitoring Corporation is seeking a Business Development Manager to expand the dealer channel and engage with both commercial and residential clients in the Eastern Canada and Ottawa region.

Key Job Responsibilities:

• Create and execute strategies to drive growth in the dealer channel and direct client segments.
• Establish and maintain strong relationships with dealers, commercial clients, and residential customers.
• Analyze market trends and competitor activity to identify new business opportunities.
• Collaborate with the other region BDMs to support their efforts in achieving targets and expanding market presence.
• Engage with clients to understand their needs and provide tailored solutions that meet their requirements
• Monitor and evaluate the performance of business development initiatives, adjusting strategies as necessary.
• Attend industry events, conferences, and networking opportunities to promote the company's services and generate leads.
• Provide guidance and support to dealers regarding product offerings and sales techniques.
• Work closely with internal teams (marketing, operations, and customer service) to ensure alignment in strategy and execution.

Qualifications:

• University Degree in Business Administration
• Previous security industry experience is considered an asset
• Previous dealer program management experience is considered an asset
• Computer skills (Excel, PowerPoint, Access, Word etc.)

More about the position:

• Excellent oral and written communication skills in English
• Strong interpersonal skills and effective at building relationships – with a demonstrated client service orientation
• Excellent problem solving skills
• Highly organized and able to work under pressure
• Adaptable to changing environments
• General knowledge of and use of hand tools
• Self-motivated with a genuinely positive outlook

Our offerings include

Competitive compensation and benefit package

RRSP matching

Employee Discounts

Learning and Development opportunities

Reward and Recognition Program

A culture of performance & accountability

A supportive and positive team environment

Background Check Requirements:

As a condition of employment, this position may be subject to the successful completion of the following pre-employment conditions:

• Criminal Background Check
• Reference Check

We thank all applicants for their interest; however only those candidates selected for an interview will be contacted.

We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.