Business Development Manager

Who are we, and why are we hiring?

4Tel builds the software that keeps transport networks moving safely across heavy rail, light rail, buses, ferries and ports. From our Newcastle base we deliver systems used in Australia and overseas: train control, vehicle tracking, worksite protection and more. It’s real-world software that people rely on, and the business is growing. We're looking for a Business Development Manager to help shape our next phase of growth by building meaningful relationships, understanding customer challenges, uncovering new business opportunities, and identifying emerging market trends. If you enjoy connecting with people, thinking strategically, and creating opportunities that drive long-term success for both our clients and our business, we'd love to hear from you.

About the role

We are seeking an experienced and driven Business Development Manager to play a key role in identifying and securing new business opportunities across the rail industry. Working closely with internal stakeholders, customers and industry partners, you will be responsible for building and maintaining strong relationships with rail infrastructure managers, train operators and other key decision-makers to support the continued growth and success of the business.

This is a permanent, full-time position based on-site at our Warabrook (Newcastle, NSW) office, facilitating close collaboration with our leadership, operational and technical teams. As a key representative of the business, you will build strategic relationships across the rail sector, attend conferences and networking events, identify new opportunities, and contribute to the preparation of high-quality tender submissions. A willingness to undertake occasional interstate and overseas travel is required to support customer engagement and business development.

This role offers a unique opportunity to combine strategic business development, relationship management, market intelligence, and tender coordination while helping shape the future direction of the company within the rail sector.

Key Responsibilities

• Represent the company at industry events, conferences, trade shows and networking opportunities.
• Build and maintain strong relationships with rail infrastructure manager and train operator companies.
• Identify and evaluate business opportunities through market research and interactions with current and potential customers
• Assess tender opportunities and coordinate the preparation of high-quality tender submissions and proposals.
• Undertake occasional interstate and overseas travel to support customer engagement and industry events.
• Perform other duties as reasonably required.

Skills & Experience

• 5+ years' experience in business development, or a similar customer-facing role, preferably within the rail or transport.
• Strong analytical, research, and problem-solving skills, with the ability to identify and evaluate new business opportunities.
• Excellent written and verbal communication skills, with the ability to engage effectively with stakeholders at all levels of the business.
• Strong organisational and time management skills, with a high level of attention to detail and the ability to manage multiple priorities effectively.
• Ability to work both independently and collaboratively as part of a team.
• Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.
• A willingness to learn and develop further understanding of the rail and transport industry.

Highly regarded

• Experience preparing proposals, tenders, bids, or other business development documentation.
• A technical background or experience working within the rail industry or related environments

Why Join Us?

• Confidential Employee Assistance Program (EAP) available to all employees.
• Modern office environment conveniently located close to public transport options.
• Optional company uniform.
• Supportive team environment with a collaborative and inclusive culture.
• Regular social activities, including monthly birthday celebrations and team events.

Application Process

This role is only open to permanent residents of Australia, preferably from the greater Newcastle area, or those willing to relocate to Newcastle at their own expense. Applicants must have a driver’s licence and own transport. We are not able to sponsor overseas applicants.

To apply, please submit your CV and a cover letter answering the following questions:

1. In terms of your background, experience and interests, why does this role appeal to you?
2. Why do you believe you will be successful in this position?

Please submit your application as a Word or PDF document. Once we have a shortlist, we’ll invite those candidates to an interview.