Business Development Manager (60495)

Job Responsibilities:

• Ensure sales forecasts are achieved according to the agreed quarterly forecasts
• Manage BDC expenses so as to not exceed the agreed upon percentage of sales
• Ensure recording and reporting of all incoming sales inquiries.
• Produce weekly and monthly reports for the GM and other Senior Management
• Monitor advertising expense and its return on investment
• Establish performance targets for each Business Development Representative (BDR)
• Monitor and maintain BDC departments financial performance vs. budget
• Manage and lead the BDR team to achieve a minimum performance of 20% appointments from incoming calls
• Manage the BDR team to contact every unsold opportunity to measure satisfaction and to take or recommend the appropriate action
• Manage the BDR team to contact every sold customer in accordance with dealership and OEM standards
• Manage the BDR team to contact all customers during the survey period in accordance with dealership and OEM standards