Business Development Manager
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How you create impact
- Identify, target, and acquire new customers in the Jakarta area for import and export sea freight services.
- Conduct market research to develop a pipeline of prospects within strategic industries.
- Maintain strong relationships with existing customers to retain and grow their business.
- Serve as the main contact point for commercial matters and coordinate closely with operations teams for smooth service execution.
- Understand customer needs and work with internal teams to develop customized supply chain solutions.
- Achieve individual sales targets (volume) as set by the business.
- Provide regular reports on sales activity, customer feedback, and market trends.
- Maintain accurate records in CRM tools for pipeline, activity, and account updates.
- Work closely with customer care and operational teams to ensure high service levels and customer satisfaction.
- Support the tender process for larger accounts in coordination with key account management and pricing teams.
- Escalate service issues and help implement corrective actions when needed.
What we would like you to bring
- Bachelor’s degree in Business, Marketing, Logistics, or a related field.
- Minimum 4 to 6 years of sales experience in freight forwarding, with a focus on sea logistics (import/export).
- Solid knowledge of the Jakarta market and surrounding regions.
- Strong customer-facing and negotiation skills.
- Goal-oriented with a hunter mentality and proven sales performance.
- Excellent communication skills in Bahasa Indonesia and English.
- Proficient in MS Office; experience with CRM systems is an advantage.
- Willing to travel regularly within the assigned territory.
What's in it for you
- Competitive salary and sales incentives.
- Supportive team culture with ongoing training and career development.
- Opportunities to grow within a leading global freight forwarding organization.