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Meliá Hotels International

Business Development Manager - Corporate

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Description

Role Overview The Sales Development Manager, New York, is a high-impact individual contributor responsible for growing MHI's corporate travel revenue in the greater New York metropolitan area and across assigned national accounts. This role requires a hunter mindset combined with consultative account management skills. The ideal candidate is a self-starter with deep knowledge of the New York corporate travel landscape, a strong existing network across TMCs and corporate travel buyers, and the drive to open new doors while deepening existing relationships. Key Responsibilities Drive new business development across the Strategic and Advance account tiers — targeting North American corporations and TMC partners Execute the annual RFP process for all assigned accounts, ensuring MHI properties are included as preferred partners across all RFP cycles Implement Systematic Account Management (SAM) principles across the assigned portfolio — including multi-contact relationship mapping, Quarterly Business Reviews, and tailored hotel-brand matching Maintain Salesforce CRM as the primary tool for account management — with full profile completion, activity logging, pipeline accuracy, and contact documentation Execute the individual Action Plan on time and to completion, with full accountability for activity milestones and engagement goals Develop and grow the Advance account pipeline — converting new prospects to Strategic tier partnerships Represent MHI at key industry events including GBTA, NYC-based corporate travel summits, and partner-organized events Coordinate with MHI properties globally to align hotel capabilities with client travel needs and preferred rate negotiations Support small-to-midsize corporate group business across the territory in coordination with hotel group sales teams and MICE sales team Provide regular reporting to the Head of Corporate Travel Sales on account performance, pipeline status, and market intelligence Required Qualifications 4–7 years of experience in corporate hotel sales, TMC business development, or B2B travel technology sales Proven track record of new account acquisition and market penetration in competitive corporate travel environments Deep familiarity with the New York corporate travel landscape — including key corporate headquarter accounts, industry contacts, and TMC relationships Proficient in Salesforce CRM; experience with Cvent, Lanyon, or similar RFP and sales intelligence platforms Strong understanding of the corporate RFP process and preferred hotel programs Excellent communication, presentation, and relationship management skills Entrepreneurial mindset — self-managed, initiative-driven, and highly accountable

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