Business Development Manager / Director

• Meet or exceed goals for assigned accounts, territory or area.
  
• Focus on growth of existing business and new customer sales by working to meet business goals set by management.
  
• Build upon and maintain Companie’s existing customer base through strong customer service, frequent client interaction and technical expertise
  
• Lead and provide business support to client specific team(s) of Project Managers and Project Coordinators to ensure end-to-end customer satisfaction and accuracy of all jobs pertaining to clients’ accounts assigned.
  
• Lead, develop and provide innovative services and technical solutions to clients
  
• Manage quote requests and client special requests
  
• Monitor and communicate client pipelines to senior management, providing timely reports on activities, expenses, operations and forecast data for assessment of progress on meeting objectives
  
• Facilitate, track and communicate job win / loss ratios & pursuit metrics for all assigned accounts by using Company internal systems
  
• Identify and recommend solutions to address client loss scenarios
  
• Conduct market research/ trend analysis reporting for all assigned and prospective accounts
  
• Share market information (trends, competitor information, etc.) with Marketing and Senior Management
  
• Assist in managing audits & site visits and addressing complaints with QA / CAPA
  
• Attend trade shows / exhibitions, workshops and seminars
  
• Arrange client visits, dinners, outings and quarterly Meetings
  
• Demonstrate and client contracts, CDA’s, MSA’s and Technical Agreements
  

Requirements

• Bachelor’s Degree
  
• 3-5 years sales or marketing experience within the Logistics, Clinical Supply and/or Pharmaceutical Industry
  
• High level of business acumen in both administration and business strategies
  
• Demonstrated ability to network, prospect, persuade and develop rapport leading to successful deal closure
  
• Excellent interpersonal and communications skills surrounding clients
  
• Strong organizational and time management skills
  
• Demonstrate strong problem-solving skills and exercise good judgment and appropriate discretion when reaching conclusions.
  
• Familiarity with Customer Relationship Management Systems (Salesforce)
  
• Proficiencies with MS Office (Excel, Word, Outlook)