Business Development Manager
Purpose
Deliver financial results in-line with agreed budgets and targets
Key Tasks
Establish and develop new business opportunities with potential customers in the assigned territory and with assigned/named targets: A, B, C segment customers (profitable type of targets).
Work out GP projection and long/short term action plan to achieve target
Carry out sales calls sales visits in accordance with KPI in assigned territory and report all visiting reports in Sales CRM system timely
Achieve monthly opportunities target as per agreed
Execute sales process as per roll out/training: pipeline management (sales cycles reporting in Sales CRM system). Provide client and target information, maintenance of Customer Relationship Management System (CRM). Collaborate closely with internal sales resources/experts: IV Account Managers, Tradelane Manager, and product teams to maximize closing ratio
Assure successful client integration: implementation collaboration with operation teams
Assist Finance to achieve the desired DSO target based on respective portfolio of customers
Ensure proper knowledge of company’s products at all time by attending and completing all trainings offered and available.
Additional to above tasks
Any other job-related tasks as assigned by the superior.
Adherence to the Code of Conduct policy of the DSV Group
Competencies
- Self-motivated and self-disciplined
Ability to manage cross-functional interfaces (Operations and ISPs)
Self-management (Planning, Organizing & Goal Setting, Execution)
Good interpersonal and written and verbal communication skills
Decision-making capabilities
Organized, flexible and able to work under tight deadlines
Administration skills
Customer focus
Team player
Experience & Education
Functional experience in air / sea / customs brokerage
Basic sales knowledge
Good understanding of company’s service offering and pricing policy
Understanding of company’s strategy, products and solutions
Local market knowledge (customers, competitors, suppliers)
Expertise and professionalism in customer contacts, understanding of customer requirements, analysis and resolution of problems and complaints
Degree Holder or Diploma with leadership quality can be considered
At least 5 years of general industry business experience
High competency with MS Office (Word, Excel & Powerpoint)