Business Development Manager
Description
Engagement: W8BEN Independent Contractor
Hours: Monday to Friday 40hrs/ week
PRIMARY RESPONSIBILITIES
? Develop and execute business development strategies to generate clients, revenue, qualified prospects, and cross-sell opportunities for BPO and CRE MBA.
? Build relationships with CRE professionals, business owners, executives, advisors, operators, referral partners, and strategic partners.
? Conduct introductory and discovery conversations to understand business challenges, staffing needs, training needs, and growth objectives.
? Position Greysteel BPO and CRE MBA offerings, communicate value, handle objections, and advance opportunities through proposal, negotiation, and close.
? Maintain accurate CRM records, pipeline status, next steps, activity tracking, conversion metrics, forecasts, and disciplined follow-up plans.
? Share market feedback with leadership and collaborate with Marketing on campaigns, events, collateral, case studies, and growth initiatives.
? Coordinate with relevant subject-matter experts and internal stakeholders to stay current on call-routing procedures and team responsibilities.
? Serve as the first point of contact for incoming business calls, ensuring a professional, responsive, and positive caller experience.
? Assess caller needs and connect inquiries to the appropriate advisor, team, or department based on established routing guidelines.
? Route and transfer calls accurately and efficiently, minimizing delays and unnecessary handoffs.
EDUCATION & EXPERIENCE
? Bachelor's degree in Business, Marketing, Sales, Commercial Real Estate, Communications, or a related field preferred.
? 3-5+ years of experience in business development, sales, account management, partnerships, commercial real estate, staffing, or professional services.
? Demonstrated ability to generate new business, manage a sales pipeline, and move opportunities through a defined sales process.
? Commercial real estate experience or an established CRE network strongly preferred.
? Experience selling professional services, staffing solutions, training programs, consulting, or other relationship-driven services highly desirable.
QUALIFICATIONS & SKILLS
- Business Acumen
- Networking
- Sales & Influence
- Relationship Building
- Follow-through
- Consultative Selling
- Executive Presence
TOOLS YOU WILL USE
- Microsoft 365
- Asana
- Salesforce
- ChatGPT