Business Development Manager – ILL (Internet Leased Line) Enterprise
Key Responsibilities
- Identify and acquire new enterprise customers for Internet Leased Line (ILL) services.
- Generate leads through cold calling, referrals, networking, field visits, and corporate meetings.
- Develop and maintain strong relationships with CXOs, IT Managers, Procurement Heads, and other key decision-makers.
- Conduct customer requirement analysis and recommend suitable connectivity solutions.
- Prepare proposals, quotations, commercial offers, and service agreements.
- Coordinate with the technical, pre-sales, and operations teams to ensure timely feasibility checks and service delivery.
- Negotiate pricing, contracts, and commercial terms to close business deals.
- Manage the complete sales cycle, from lead generation to order closure and service activation.
- Maintain an accurate sales pipeline using CRM and submit daily, weekly, and monthly sales reports.
- Achieve monthly, quarterly, and annual sales and revenue targets.
- Identify opportunities for upselling and cross-selling services such as MPLS, SD-WAN, Cloud Connectivity, SIP Trunk, Managed Wi-Fi, Data Center, and Security Solutions.
- Monitor competitor activities, market trends, and customer requirements to develop effective sales strategies.
- Participate in exhibitions, corporate events, and networking activities to generate business opportunities.
Requirements
Required Qualifications
- Bachelor's degree in Business Administration, Marketing, Engineering, Information Technology, or a related field.
- 4–8 years of experience in Enterprise Telecom, ISP, Internet Leased Line (ILL), or B2B technology sales.
- Proven experience in selling Internet Leased Line (ILL) and enterprise connectivity solutions.
- Strong understanding of telecom networking concepts and enterprise internet services.
- Excellent communication, negotiation, presentation, and relationship management skills.
- Experience using CRM tools and Microsoft Office applications.
- Willingness to travel extensively for customer meetings and business development.
Preferred Skills
- Strong enterprise sales and account management capabilities.
- Knowledge of Fiber Connectivity, MPLS, SD-WAN, VPN, Cloud Solutions, and Managed Services.
- Excellent problem-solving and analytical skills.
- Self-motivated with the ability to work independently and achieve aggressive sales targets.
- Strong networking and business relationship-building skills.
Key Performance Indicators (KPIs)
- Monthly and quarterly ILL sales revenue.
- Number of new enterprise customers acquired.
- Lead-to-order conversion rate.
- Sales pipeline growth and forecasting accuracy.
- Customer retention and account expansion.
- Achievement of assigned sales targets.