Business Development Manager

Get to Know Us

Join a well-established leader in our industry, where a career offers both personal and professional growth within the dynamic world of transporting goods and services around the world. With decades of experience, we support a diverse range of clients, ensuring their logistics and customs needs are met with excellence.

Our Culture

People and technology drive our success. We are committed to fostering a workplace that values integrity, celebrates achievements, and recognizes each employee’s role in our success. Our focus on customer satisfaction and innovation ensures that every team member’s contributions are both meaningful and rewarding. We embrace diversity, engagement, and inspiration, making this a place where employees can thrive and grow.

Position Summary

The Business Development Manager (BDM) at John S. Connor is responsible for generating and maintaining revenue by promoting the full suite of JSC services, including ocean and air freight forwarding, NVOCC services, customs brokerage, and related logistics solutions. This remote role focuses on business development in the designated region and works closely with the local Branch Manager and the national Director of Sales and Marketing. The BDM maintains strong client relationships, identifies new business opportunities, and drives revenue growth through strategic sales initiatives and client solutions.

Key Responsibilities

• Identify, qualify, and pursue prospective accounts in designated region and surrounding areas
• Develop and maintain a robust pipeline of potential and target accounts
• Build and sustain strong relationships with existing customers to ensure retention and upsell opportunities
• Conduct telemarketing, networking, and field-based outreach to identify new leads
• Prepare and deliver proposals, presentations, and customized solutions to prospective clients
• Collaborate with operations teams to ensure client needs are met and service excellence is achieved
• Maintain accurate records of sales activity, revenue, and client interactions in CRM or CargoWise
• Communicate professionally with clients, vendors, and internal stakeholders
• Submit timely sales reports, expense accounts, and related documentation
• Achieve and exceed established sales targets and call quotas
• Develop marketing strategies and account penetration plans aligned with company objectives
• Stay informed of market trends, competitor activity, and industry developments
• Represent John S. Connor in a professional and consultative manner
• Support the Branch Manager in identifying client needs and developing regional growth strategies