Business Development Manager

Kyanon Digital is a Vietnam-based tech powerhouse. We deliver world-class solutions to clients across the globe. At Kyanon Digital, we offer end-to-end solutions that encompass every facet of the digital landscape. With the slogan: “Digital Impact that Matters”, this has guided our team of over 300 employees for over 12 years, creating many positive changes for large clients in various industries.

As a Business Development Manager specializing in IT outsourcing services, you will be entrusted with overseeing the entire sales cycle to drive successful client acquisition.

How You Can Contribute

1. Lead Generation:

- Initiate and execute lead generation strategies to identify potential clients interested in IT outsourcing services.

- Utilize various channels, including online platforms, networking events, and industry partnerships, to expand the client base.

2. Client Qualification:

- Conduct thorough assessments to qualify potential clients, ensuring alignment with the company's services and values.

- Analyze client requirements and challenges to tailor solutions that meet their specific needs.

3. Winning Strategy Identification:

- Develop winning strategies by understanding client pain points, industry trends, and competitive landscapes.

- Collaborate with cross-functional teams to craft compelling value propositions and differentiation strategies.

4. Presales Process Leadership:

- Lead the presales process, coordinating efforts between the sales and delivery teams.

- Engage with technical experts to understand the feasibility of proposed solutions and incorporate insights into client proposals.

5. Proposal and Quotation Coordination:

- Collaborate closely with the delivery team to develop detailed proposals, quotations, and project scopes that align with client expectations.

- Ensure timely delivery of comprehensive and accurate documents to enhance the client's decision-making process.

6. Pitching Process Leadership:

- Take charge of the pitching process, orchestrating persuasive presentations to showcase the company's capabilities and solutions.

- Address client queries effectively and adapt presentations to highlight unique selling points.

7. Quotation and Contract Negotiation:

- Collaborate closely with the delivery team to generate detailed quotations and project scopes that mirror agreed-upon solutions.

- Navigate contract negotiations with finesse, aiming for terms beneficial to both the company and clients.

8. Account Manager Post-Win:

- Assume the role of an account manager post-client acquisition, nurturing and maintaining strong client relationships.

- Act as the main point of contact, ensuring client satisfaction, managing expectations, and identifying opportunities for upselling or additional services.

9. Market Insight and Feedback:

- Stay informed about market trends, competitor activities, and industry developments to continuously refine sales strategies.

- Collect and analyze client feedback, incorporating insights into future business development approaches.

10. Sales Reporting:

- Prepare regular sales reports, tracking key performance indicators and providing insights for strategic decision-making.

- Maintain accurate and up-to-date records of client interactions and sales progress on SD.

What You Need To Maximize Your Contribution

1. Educational Background:

- Minimum of a Bachelor's Degree in Computer Science, Information Technology, Engineering, Business Administration, Marketing, Commerce, or a related field.

2. Experience:

- 3-5+ years of experience in business development, sales, or a related role within the software outsourcing industry.

- Proven track record of successfully selling software outsourcing services, such as software engineering teams, software support teams, or software talent acquisition to international clients.

3. Skills and Competencies:

- Excellent English communication skills, both written and verbal, with the ability to influence and negotiate with decision-makers.

- Strong understanding of customer and market dynamics, including trends and requirements in the software outsourcing industry.

- Ability to develop and maintain strong relationships with international clients.

- Proficiency in CRM software and other business development tools.

4. Technical Knowledge:

- Basic understanding of software development processes and technologies to effectively communicate with technical teams and clients.

- Familiarity with different software outsourcing models and their benefits.

5. Personal Attributes:

- Highly motivated and goal-driven, with a proactive approach to business development.

- Excellent problem-solving and analytical skills.

- Strong organizational and time-management skills, with the ability to manage multiple projects and deadlines.

- Customer-oriented, professional, and able to work independently as well as part of a team.

6. International Experience:

- Experience working with international clients and understanding of cross-cultural communication and business practices.

7. Additional Requirements:

- Ability to work with minimal supervision and take initiative.

- Strong presentation skills and the ability to effectively present to various audiences, including C-level executives.

- Commitment to continuous learning and staying updated with industry trends and best practices.