Business Development Manager

Essential Responsibilities:

New Business & Customer Recovery

· Proactively research, identify, and qualify high-potential prospects aligned with our target industries and customer profiles.

· Execute outbound prospecting campaigns using cold calls, emails, social selling, and other digital outreach methods.

· Conduct discovery conversations to understand customer needs, uncover pain points, and position solutions.

· Close new and recovered customer opportunities, converting qualified leads into active accounts.

· Effectively communicate the value proposition of our products and services to build credibility and trust with new buyers.

Sales Pipeline Development

· Build and manage a high-quality pipeline of new and recovered business opportunities.

· Prioritize outreach and qualification based on strategic segmentation and revenue potential.

· Leverage inbound interest from web inquiries, tradeshow leads, and other marketing channels to supplement outbound efforts.

· Track, analyze, and report on outreach activity, pipeline progression, and conversion metrics.

Lead Handoff & Account Transition

· Collaborate with Regional Account Managers and District Sales Managers to transition customers for deeper engagement and long-term growth.

· Ensure smooth, informed handoffs with thorough documentation and context to maintain customer momentum.

· Partner with cross-functional teams, including Marketing and Sales Effectiveness, to improve targeting strategies and messaging effectiveness.

CRM & Data Management

· Maintain accurate, detailed, and up-to-date records of all prospect and customer interactions in the CRM system.

· Capture insights to inform targeting, segmentation, and continuous improvement of sales strategies.

Position Alignment: (Reports To/Matrix Mgr./Span of Control)

Manager, Business Development

Required Skills:

· Demonstrated success in prospecting, closing new business, and consistently exceeding B2B sales targets

· Strong communicator with exceptional interpersonal skills and the ability to build trust and influence decisions

· Highly motivated and accountable, with a results-driven mindset and relentless focus on goals

· Skilled in using CRM systems and modern sales prospecting tools to drive pipeline growth

· Resilient self-starter with a hunter mentality and strong work ethic

· Collaborative team player with excellent organizational and time management abilities

Experience/Education Required/Sought:

· 2+ years of experience in business development, sales, or lead generation roles.

· Bachelor's preferred

Work Environment/Physical Requirements/PPE:

· Office

· Prolonged periods sitting at a desk and working on a computer.

· Must be able to lift up to 15 pounds at times.

Pay Grade:

This job description in no way states or implies that these are the only duties to be performed by the Team Member(s) incumbent in this position. Team Members(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

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An Equal Opportunity Employer, we are committed to a diverse workforce.