Business Development Manager

Responsiblities<br /><ul><li>Manages the day-to-day activities of the team in generating sales revenue through <span style="font-weight:bolder;">new business acquisition and business retention</span> by effectively managing the in-house sales force.</li><li>Reviews and ensures the team’s compliance with established processes in securing and closing accounts.</li><li>Reviews and approves or disapproves proposals submitted by the team within approved actuarial rates.</li><li>Reviews and endorses pricing, benefit packages, and other recommendations to ensure account closure and renewal.</li><li>Plans, monitors, and reviews the implementation of <span style="font-weight:bolder;">strategic acquisition and retention programs</span> for clients.</li><li>Reviews and escalates account-related concerns to the Immediate Superior and recommends appropriate solutions.</li><li>Ensures completeness and accuracy of required documents for newly closed accounts before endorsement to Actuarial, QRFT, Underwriting, and Account Management Support Teams.</li><li>Plans, monitors, and evaluates team performance against <span style="font-weight:bolder;">sales targets, KRAs, and KPIs</span>.</li><li>Conducts coaching, mentoring, and performance reviews to address competency gaps and improve team productivity.</li><li>Collaborates with Account Management Support and other Department Heads to resolve operational and client-related concerns.</li><li>Reviews and endorses applications for leaves, overtime, cash-related transactions, business correspondence, and transportation expense reimbursements.</li><li>Reviews and approves or disapproves recommended account status through the C4C system.</li><li>Reviews and recommends approval of <span style="font-weight:bolder;">ex-gratia claims</span> to the Immediate Superior.</li><li>Analyzes market trends and customer feedback and provides insights and recommendations to management.</li><li> Prepares and submits accurate and timely reports on sales performance, forecasts, budgets, and other key business metrics.</li></ul><p>Experience: </p><ul><li><span style="font-weight:bolder;">5–8 years of relevant experience</span> in sales, preferably within the <span style="font-weight:bolder;">HMO, healthcare, insurance, financial services, or B2B industry</span>.</li><li>At least <span style="font-weight:bolder;">2–3 years of experience in a supervisory or managerial capacity</span>, managing an in-house sales team.</li><li>Proven experience in <span style="font-weight:bolder;">new business acquisition, account retention, renewals, and client relationship management</span>.</li><li>Strong track record in achieving and exceeding <span style="font-weight:bolder;">sales targets and revenue objectives</span>.</li><li>Experience in handling <span style="font-weight:bolder;">corporate accounts, negotiations, proposals, pricing, and benefit packages</span>.</li><li>Experience in developing and implementing <span style="font-weight:bolder;">sales acquisition and retention strategies</span>.</li><li>Experience in analyzing sales performance, market trends, customer insights, forecasts, and budgets.</li><li>Demonstrated experience in <span style="font-weight:bolder;">coaching, mentoring, and developing sales teams</span>.</li><li>Experience working cross-functionally with <span style="font-weight:bolder;">Underwriting, Actuarial, Account Management, Operations, and other business units</span> is an advantage.</li></ul>