Business Development Manager - Spokane, WA

Stellar’s Commitment

At Stellar, we believe every employee plays an important role in our success. Contributions extend beyond defined responsibilities, and we value team members who are willing to step in, support one another, and take initiative when needed.

We are committed to working collaboratively and expect each employee to contribute wherever and whenever their skills and efforts can help move the organization forward and ensure our collective success.

Position Summary:

The Business Development Manager is responsible for identifying, developing, and securing new business opportunities that support Stellar's strategic growth objectives. This role focuses on acquiring new customers, expanding market share, and building long-term relationships by delivering consultative sales solutions that improve customer operations and create measurable value.

Working closely with Account Relationship Managers, Customer Experience, Supply Chain, Solutions, Specialists, supplier partners, and operational teams, the Business Development Manager develops customer-focused solutions and supports a seamless transition from prospecting and acquisition through onboarding and ongoing account management.

Essential Duties and Responsibilities:

Business Development & Prospecting

• Identify, develop, and pursue new business opportunities by building and maintaining a robust sales pipeline through networking, referrals, research, cold calling, and other business development activities.
• Utilize Proton.AI CRM to document prospecting activities, customer interactions, sales opportunities, and account development.

Consultative Sales & Customer Relationships

• Develop strong relationships with prospective customers by understanding their operations, identifying challenges, and recommending value-added solutions.
• Conduct customer visits, presentations, and product demonstrations to communicate Stellar's capabilities, introduce new products, programs, and services, and support customer growth.
• Document customer value, cost savings, and operational improvements resulting from Stellar's solutions.

Territory Growth & Sales Performance

• Develop and execute territory plans that support revenue growth, gross margin improvement, and strategic business objectives.
• Analyze market trends, competitive activity, and customer needs to identify new business opportunities.
• Achieve established sales goals and performance expectations.

Cross-Functional Collaboration

• Partner with Account Relationship Managers (ARMs), Customer Experience, Supply Chain, Solutions, Specialists, Operations, and supplier representatives to identify opportunities and develop comprehensive customer solutions.
• Collaborate with local ARMs throughout the business development process, leveraging existing market and customer knowledge and coordinating sales efforts as appropriate.
• Coordinate successful onboarding and transition of new customers to the appropriate ARM and Customer Experience teams to support long-term account growth and service.
• Participate in joint customer visits with ARMs, supplier partners, and other internal teams when appropriate.

Professional Standards

• Maintain accurate customer records, sales activities, and pipeline information within Proton.AI CRM.
• Participate in sales meetings, manufacturer programs, product training, and professional development opportunities while demonstrating professionalism, integrity, accountability, and a customer-first approach.

Other duties, responsibilities, and activities may be assigned or modified at any time to meet business needs

Hours/Schedule:

• Full-time, exempt position.
• Standard work schedule is generally Monday through Friday, 7:30 a.m. to 4:30 p.m.; flexibility is expected based on customer and business needs.
• This is a hybrid position that combines field-based customer visits, remote work, and occasional time in a Stellar branch or office.
• Frequent local travel throughout the assigned territory is required using a personal vehicle. Overnight travel may occasionally be required to support customer meetings, training, conferences, and business development initiatives.